Employee Solution & Service Management Customer Service (m/f/d)

Analysis of written customer requests and their reliable and individual response conscientious and timely processing of written enquiries to the Management Board and the Management Board as well as processes of the Energy Conciliation Centre sales activity to advance sales-im-service Ensure excellent service and process quality in your own area of responsibility and support for exciting internal projects (e.g. the introduction of new systems) professional processing of complex telephone and written customer requests and complaints

Passion for customer service and a completed commercial training secure application of MS Office Word and empathy; thanks to very good German knowledge in grammar and spelling you convince every customer Commitment, cordiality and competence – and thus the ability to actively fill the badenova employee's guide and our customer promise with life communication strength, team capacity and loadability; also in labor-intensive phases You have a cool head and always satisfies with customers

an exciting and versatile task in a dynamic team intensive practical training and demand-oriented training personal and professional development opportunities in an attractive working environment excellent social benefits such as Hansefit, occupational pensions, Jobrad or Job ticket next to our own restaurant, we also have our own pause park on the company premises

Diversity means diversity – that is important to us! Disadvantages, for example, for reasons of ethnic origin, gender, religion or belief, disability, age or sexual identity, we reject. We care about your personality.