Peter Hahn GmbH | Germany | 55xxx, 73xxx, 89xxx, 67xxx Winterbach | Permanent position | Full time / Home office | Published since: 30.01.2026 on stepstone.de
(Senior) Vendor Relations Specialist (m/f/d)
You have a hand for communication and numbers? You love building relationships and optimizing processes? Then you're right with us! Use your expertise and write to our success story - trustful, open, together. At PETER HAHN you will find an environment that focuses on initiative, openness and cooperation. We put on short paths, clear communication and a real coexistence. Here you have room to develop yourself personally and professionally and to actively shape the future together with us. (Senior) Vendor Relations Specialist (m/w/d)
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Your tasks • Your profile • What we offer
Building and maintaining internal relationships with our Dutch call center service provider Contact for operational, contractual and qualitative topics in Vendor Management Ensuring compliance with service-level agreements (SLAs) and KPIs Support in optimizing processes between our company and the call center Analysis of performance data, reporting and derivation of action recommendations Cooperation with internal departments such as Sales, Operations and Quality Management Participation in contract negotiations, performance agreements and escalation management
Completed studies or comparable commercial/administrative training Experience in Vendor Management, ideally in the Callcenter environment Very good German and English knowledge, Dutch knowledge of advantage Impressed communication and negotiation capabilities Analytical thinking and numerical affinity Independent, structured working and proactive problem-solving competence Secure handling of MS Office and reporting tools
For your work-life balance: 37.5-hour week, flexible working time models & remote work regulations For your recovery: 30 days holiday & sliding time account For your health: occupational health management & occupational physician For the Wire Feeling: Working together at eye level, appreciation & room for ideas For your lunch break: staff restaurant with a varied offer For in between: attractive employee discount & corporate beefits platform For your future: company pensions & asset-effective benefits
Location
 | Peter Hahn GmbH | |
| Winterbach | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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