Technical Support Manager (m/w/d)

Оccupation: Head of Customer Service (technical)

HERE WORK: They are looking for a new professional challenge? Then you are right with us! We search for our well-known customer from the special machine construction Schwäbisch Hall, located between Crailsheim and Künzelsau, at the next time two Technical Support Managers (m/w/d) as part of a personal transfer measure with takeover chance. IT Manager (m/w/d) take responsibility for a firm customer base and ensure that technical requests for filling machines and Turn key systems are quickly and professionally processed. You introduce your technical know-how to Specialized departments for customer challenges develop and coordinate their implementation directly on site. For urgent operations keep the overview, organize the necessary steps and stand as reliable contact available for technicians. Occasionally accompany you You actively contribute to successful Business Review Meetings by preparing them carefully and if necessary to be involved. A careful care and documentation of all Customer requests in the CRM system are of course for you to to secure smooth processes. The structured deposit solved cases in the knowledge database give you a valuable Contribution to sustainable knowledge transfer in the company. THE BRINGS YOU MEMBER: You have completed further training for

or mechatronics or bring multi-year experience in technical Support from special machine construction. Also experienced operators or technician (m/w/d) with sound mechanical and mechatronic Our knowledge is given the opportunity to Career step into service. Your enthusiasm for excellent customer service connect you with pronounced analytical Skills to ensure even complex technical relationships : A high process understanding and the ability to to work in a solution-oriented manner. Very good German- and English language skills are for you Of course. For occasional operations directly with the customer bring the willingness to worldwide missions. WIR GARANTIEREN IHNEN: We pay a collective salary and if necessary Industry supplements, holiday and Christmas money as well as shift supplements after the GVP tariff agreement. Your employment contract is unlimited. In Provide cooperation with Allianz and Nuremberg Insurance we have an occupational pension scheme. You get a high quality Professional equipment for protective and working clothing and medical Precaution by the Medical Center. We finance individual training courses you will continue in the long term. As expertum staff will get you exclusive discounts in over 600 Shops and online shops. Other posts and career opportunities we are happy to advise you. FOOD GENDER: The online application at expertum takes only a few minutes. Download simply up your resume, check the taken over Data and send the application - finished. Alternatively, Please send us your application by e-mail. We look forward to to you!

Joblocations:

74523 Schwäbisch Hall, BADEN_WUERTTEMBERG, GERMANY