thyssenkrupp Materials Processing Europe GmbH | Germany | 47xxx Krefeld | Permanent position | Full time | Published since: 04.02.2026 on stepstone.de
Customer Service Order Manager (m/f/d)
thyssenkrupp Materials Services is one of the world's leading material dealers and service providers. This means that there is hardly anything in everyday life that has not been delivered, processed or moved by us. We contribute to rolling cars from the band day by day, building can be built, aircraft can be lifted and installations can be manufactured. How do we do that? By dealing with materials, processing them and offering services around supply chains. Materials Services aims to achieve “net zero” in 2040. This is where 16,000 employees work at 380 locations in over 30 countries – focusing on Europe and North America. In the 2024/25 financial year thyssenkrupp Materials Services generated total sales of €11.4 billion and adjusted EBIT of €132 million. thyssenkrupp Materials Processing Europe GmbH belongs to the Materials Services segment. At our locations from Portugal to Hungary, we employ about 1,000 employees – you will be part of our team! Sustainable action is indispensable in order to allow future generations a lively morning. The MPE group is a highly specialized working operation for the processing of carbon steel, stainless steel and aluminum. As a supply chain specialist, we ensure smooth supply chains for our customers in the automotive, construction, renewable energies and many other key industries. .
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Your tasks • Your profile • What we offer
In your role as an order manager:in (m/w/d) you accept the orders of our national and international customers and control the settlement in terms of appointment You check the orders for completeness and collect them in the SAP system You are responsible for the credits and debits based on agreements or agreements. Claims You monitor customer orders with respect to recognizable fluctuations/trends In cooperation with the sales department, you are responsible for fulfilling the requirements of the customers You are in contact with the MRP, production planning and control and freight forwarders to maintain smooth shipping to the customer Parallel monitor the credit limit in cooperation with sales
You have a completed commercial vocational training, ideally as an industrial businessman (m/w/d) and have the ability to gain first professional experience Knowledge of steel processing is advantageous You have fun in a wide range of tasks and bring a pronounced number affinity with A high customer and service orientation as well as a pronounced team capability is of course for you You also have a high level of readiness to use You have good MS Office knowledge and well-founded SAP knowledge You have very good German and English skills You do not meet all the criteria of the job ad, but do you want to become part of the #GENERATIONTK? We look forward to meeting you!
A fair wage compensation according to the collective agreement metal and electrical industry & 30 holiday days per year Attractive social benefits, e.g. B. excellent occupational retirement provision Very good professional development opportunities in the team, in the company and in the group A secure full-time employment that you can complete with your own responsibility Did we awaken your interest? Then we look forward to your online application via the button ''Next Apply''!
We value diversity
We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age as well as sexual orientation and identity. .
Location
 | thyssenkrupp Materials Processing Europe GmbH | |
| null, 47809 Krefeld | ||
| Germany |
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