Customer Service and Data Collection Employee (f/m/div.)

Do you want to turn your ideas into useful and meaningful technologies? Whether in the area of Mobility Solutions, Consumer Goods, Industrial Technology or Energy and Building Technology - with us you improve the quality of life of people around the world. Welcome to Bosch. Bosch Service Solutions Magdeburg GmbH is looking forward to your application!

Type of employment: Unlimited Working time: Full time Place of work: Magdeburg You take the search and data collection on various conversion actions and are the contact person for queries for both end customers and heating companies. You process customer requests via phone, email and postal. Incoming data and customer operations are processed in a CRM system.

Training: completed vocational training desirable Experiences and know-how: Experienced in dealing with customers, especially in dealing with complaints and escalations Personality and working methods: High level of customer and service orientation, enforcing ability, self-employment, self-responsibility Languages: German knowledge required

Work-Life Balance: Flexible work in terms of time, location and work model. Health and Sports: Wide range of health and sports activities. Childcare: childcare services. Employee discounts: Advantages for employees. Free space for creative work: free space for creative work. Social counselling and care: Social counselling and brokerage services.

The future personnel department or the department will be happy to inform you about the individual service catalogue. .