Malteser in Deutschland | Germany | 65xxx Oestrich-Winkel, Eschborn | Temporary contract | Full time | Published since: 18.05.2026 on stepstone.de
Call center agent in the field of corporate telephony (m/f/d)
You're not just looking for a job, but a valuable and fulfilling task? You're not making a bow to challenges, you're taking them active? Then you are right with us, the Malteser Service Center! We work in many areas of telephone customer service. For our internal and external customers we run several thousand phone calls each day in inbound and outbound. At our locations in Eschborn and Oestrich-Winkel we work day by day faithfully our Purpose “We allow a life at home for everyone who needs or desires support. for the benefit of our customers and patients. Sounds exciting? Then, as a call center agent / telephone player (m/w/d) in full time (39 h) apply to our locations Oestrich-Winkel or Eschborn. The place is to be occupied at 01.08.2026 and is limited to one year - with good option to take over. With 30 employees, the Malteser Service Center's corporate telephony supports around 200 internal and external customers throughout the federal territory. .
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Your tasks • Your profile • What we offer
• Telephone support for existing customers and members in the inbound and outbound area (no cold acquisition) • First-level telephony for internal and external customers • Service telephony between 6 am and 7 pm, as well as weekends and holidays • Documentation of conversation content
Professional qualifications: Experience as a call center employee (m/w/d) in the inbound and outbound area desirable Ability to communicate complex information easily on the phone Ability to create structured conversation notes Very good knowledge of German in word and writing (at least level C2) clear and comprehensible debate Foreign language knowledge of advantage Basic PC knowledge
Personal competencies: Social competence Joy of telephone contact with people in need of help Professional appearance High sales and customer orientation
A meaningful and varied activity in a modern aid organization An intensive introduction No 9 to 5 job, but a flexible shift system with freedom of design without night services Personal and professional training After a successful year of temporary employment, you will change to an unlimited working relationship Remuneration according to AVR-Caritas (yearly bruto between 37,000 - 40,000 € incl. 13th monthly salary and individual supplements) Occupational pension and child allowance 30 days holiday + 1 additional day available Discounts and vouchers in the Malteser Benefit Portal for employees We're making you mobile!
- bicycle leasing after takeover into an indefinite working relationship
- Grant for the Deutschlandticket
Behave until 15.06.2026 and let us make the world a little bit better together. We look forward to seeing you! !
Location
 | Malteser in Deutschland | |
| Oestrich-Winkel, Eschborn | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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