SurTec Deutschland GmbH | Germany | 64xxx Zwingenberg | Temporary contract | Full time | Published since: 16.10.2026 on stepstone.de
Customer Service Specialist limited to 12 months (m/f/d)
“We want wow your world!” This is our promise when it comes to work at Freudenberg. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse working environment in which everyone can develop individually. Let yourself be surprised and experience your own “Wow” moments.
SurTec, a company of the Freudenberg Group, develops and produces chemical specialties for surface treatment. SurTec is active worldwide with its own employees in 26 countries and partners in over 40 countries. Our five application areas - industrial parts cleaning, metal pretreatment, functional coatings, functional and decorative electroplating - operate a variety of industries worldwide. They support our team as Customer Service Specialist (w/m/d)
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Your tasks • Your profile • What we offer
“We want wow your world!” This is our promise when it comes to work at Freudenberg. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse working environment in which everyone can develop individually. Let yourself be surprised and experience your own “Wow” moments.
SurTec, a company of the Freudenberg Group, develops and produces chemical specialties for surface treatment. SurTec is active worldwide with its own employees in 26 countries and partners in over 40 countries. Our five application areas - industrial parts cleaning, metal pretreatment, functional coatings, functional and decorative electroplating - operate a variety of industries worldwide. You support our team as Customer Service Specialist (w/m/d)
Order processing, delivery and invoice by SAP ERP Monitoring of order processing Preparation of transport documents for non-hazardous goods and dangerous goods for transport by road or by sea Understanding export and customs documents Processing of customer requests, as well as clarifications on delivery status in German and English language including monthly tracking of delivery performance Collection and processing of complaints and returns in the SAP C4C System (CRM) accompanying documents for the occasional parcel delivery national & international Project cooperation
A completed commercial training with customer service experience Knowledge of ERP/SAP desirable, CRM and MS Office Basic knowledge of customs and export control Basic knowledge of the rules for the transport of dangerous goods - ADR / IMDG German language skills and good language skills in English You have communication skills in handling customers, are motivated, resilient, flexible, team-ready and work carefully
International work Benefit from international exchange and global job opportunities. Personal development We support you in constantly developing. Health promotion We help you stay healthy and fit and become. Safe working environment We offer you a safe and stable workplace. Diversity & integration A diversity of experiences, views and people makes us more successful. .
Location
 | SurTec Deutschland GmbH | |
| 64673 Zwingenberg | ||
| Germany |
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