Customer Service Field Service Textile Services (m/f/d)

First contact person: central contact person for our existing customers Customer contact: Take responsibility for smooth processing of all customer requests New customer implementation: professional introduction of new customers into our processes Customer support: active support and further development of new and existing customers including the sustainable expansion of customer retention and satisfaction Complaints: solution-oriented processing of complaints and requests Recordings: Implementation of inventory recordings and optimization of our textile stock Projects: cooperation on cross-departmental projects Organization: Self-structuring and planning your tasks

Training & experience: completed commercial or comparable training, ideally in healthcare; Customer service experience desirable Competence: Good understanding of operational processes and solid IT skills (including MS Office, Internet) Communication & Appearance: very good German knowledge in word and writing, pronounced contact and communication strength as well as safe, service-oriented appearance Working methods: entrepreneurial and solution-oriented thinking, pronounced service orientation and readiness to learn and work Self-organization & flexibility: independent self-management, time flexibility and readiness for service travel

Occupational pension: Site-related social and special services such as B. a funded occupational pension scheme Company events: We celebrate our successes together with company events or monthly employee events such as flame cake or pizza from the food truck. Free staff parking: Sufficient free parking is available – stress-free and convenient! System-relevant and crisis-proof: Through our system-relevant service, we are also a safe employer in times of crisis. Teamwork: Experienced teamwork with flat hierarchies as well as agile working and decision methods Company car: Cars (VW, Skoda or BMW) which may also be used privately