account Manager (m/f/d)

You develop existing customer relationships: you professionally advise and advise our existing customers and recognise potentials for long-term cooperation. You will remain on distributive topics: You actively take offers, ongoing campaigns and other distributive measures and accompany them until the end. You control your sales activities structured: In Salesforce, you’ll support your customer and sales activities, create offers and ensure consistent follow-up. You accompany the sales process: from identifying customer needs, developing a suitable solution and offering creation to completing and handing over to the executive departments, you take responsibility for your topics. Together with our colleagues from the relevant teams, you develop solutions for individual customer requirements and ensure a reliable transfer to the executive departments. You have customer satisfaction and sales potential alike: you recognize additional needs and sales opportunities and connect them with a service and solution-oriented advice. You enter a diverse customer base: Your focus is on our customers in the fields of Higher Education, Healthcare, Corporate and Public Hands in Germany and Austria.

You have a successfully completed commercial training or a comparable qualification and at least two years of experience in sales, ideally associated with the care and development of existing customers and the sale of digital or complex products. You feel at home in the connection of customer support and sales and have great pleasure in developing existing customer relationships actively. You listen carefully, identify needs and make it possible to develop suitable solutions together with customers and internal disciplines. You communicate clearly, bindingly and at eye level, and you can understand the issues that need clarification. You work independently, structured and stay on topics from the first need to the next concrete step. You can understand yourself as a connecting interface between customers and internal teams and work with different disciplines. You bring IT affinity and technical understanding and quickly find yourself in digital products and complex relationships. When handling CRM systems, you are safe; Salesforce experience is a plus. You communicate very safely in German, at least in C1 level, and have good English skills for everyday work, at least B2.

Individual onboarding: With personal mentor, structured training and an open team that supports you in arriving. Hybrid working & gliding time: Connect local cooperation in Lüneburg with the opportunity to work regularly mobile from home and make your working day flexible thanks to sliding time. Time to shut down: 30 days of holiday and for your birthday we will give you a half free day. Further learning is desirable: Whether professional deep immersion or personal training, we support appropriate internal and external training and create space for new impulses. Other Benefits, which include: From coffee from the full machine to tea to mineral water, everything goes on to us. A well-equipped kitchen including Airfryer is also waiting for you for lunch. Use our JobRad leasing or free staff parking directly at the site. Benefit from our company pensions and corporate benefits with discounts on products and services of more than 800 top providers. Height-adjustable desks, flat hierarchies and a living you in the entire team are of course part of this. Your dog as a four-legged companion is welcome to the office. With regular team and company events, we have fun outside the desk.

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