Customer Campaign Manager (w/m/d)

At IONOS you work with different teams in partnership with the leading European provider of cloud infrastructure, cloud services and hosting services. We offer you a perspective in one of the most future-proof industries. Open work structures, duz culture and flat hierarchies with incomparable team spirit characterize us. We are firmly convinced that job and fun are compatible and offer you the appropriate environment. With constant growth, we are always looking for new colleagues. Be part of IONOS and let us grow together. IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, stands for open structures, a lively working culture and flat hierarchies with a dynamic team spirit. We firmly believe that work can also be fun and offer the appropriate environment. In the course of our steady growth, we are looking for reinforcement. Become part of our dedicated team and contribute to our further success. Tasks Multiannual professional experience in sales or marketing - ideally in the IT industry. Experience with data-driven campaigns, ideally with CMS and email marketing tools. Interest in cloud and AI technologies and good technical understanding. Embossed numerical understanding and analytical thinking. Creativity and enthusiasm for innovative ideas. Excellent communication skills in German and English. Self-employed, team-oriented and targeted work. Resilience and solution orientation - you also keep an overview in dynamic phases. Qualifications Strategic and operational planning and implementation of international omnichannel, cross- and upselling campaigns for our existing customer base. Effective customer approach through all our communication channels (online, e-mail, telesales and mobile app). Cooperation with product management, marketing and customer intelligence for targeted customer response. Creating personalized customer communication and controlling the playout via various channels. Continuous analysis and optimization of campaign results to increase customer satisfaction and retention. Presentation of campaign concepts and results from stakeholders and decision-makers. Benefits Hybrid working model. Flexible working hours through confidence work time. At some locations a licensed canteen and various free drinks. Modern office space with very good transport connection. Various employee discounts for activities and products. Employee events such as summer and winter parties, as well as workshops. Numerous training and development opportunities. Various health services, such as sports and health courses. About IONOS IONOS is the leading European digitalisation partner for small and medium-sized enterprises (SMEs). IONOS has more than six million customers and is active with a globally available platform in 18 markets in Europe and North America. With its Web Presence & Productivity offerings, the company acts as a “one-stop shop” for all digitization needs - from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, IONOS offers cloud solutions for companies that want to switch to the cloud during the further development of their business. We value diversity and welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or another non-respected criterion according to applicable law.

At IONOS you work with different teams in partnership with the leading European provider of cloud infrastructure, cloud services and hosting services. We offer you a perspective in one of the most future-proof industries. Open work structures, duz culture and flat hierarchies with incomparable team spirit characterize us. We are firmly convinced that job and fun are compatible and offer you the appropriate environment. With constant growth, we are always looking for new colleagues. Be part of IONOS and let us grow together. IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, stands for open structures, a lively working culture and flat hierarchies with a dynamic team spirit. We firmly believe that work can also be fun and offer the appropriate environment. In the course of our steady growth, we are looking for reinforcement. Become part of our dedicated team and contribute to our further success. Tasks Multiannual professional experience in sales or marketing - ideally in the IT industry. Experience with data-driven campaigns, ideally with CMS and email marketing tools. Interest in cloud and AI technologies and good technical understanding. Embossed numerical understanding and analytical thinking. Creativity and enthusiasm for innovative ideas. Excellent communication skills in German and English. Self-employed, team-oriented and targeted work. Resilience and solution orientation - you also keep an overview in dynamic phases. Qualifications Strategic and operational planning and implementation of international omnichannel, cross- and upselling campaigns for our existing customer base. Effective customer approach through all our communication channels (online, e-mail, telesales and mobile app). Cooperation with product management, marketing and customer intelligence for targeted customer response. Creating personalized customer communication and controlling the playout via various channels. Continuous analysis and optimization of campaign results to increase customer satisfaction and retention. Presentation of campaign concepts and results from stakeholders and decision-makers. Benefits Hybrid working model. Flexible working hours through confidence work time. At some locations a licensed canteen and various free drinks. Modern office space with very good transport connection. Various employee discounts for activities and products. Employee events such as summer and winter parties, as well as workshops. Numerous training and development opportunities. Various health services, such as sports and health courses. About IONOS IONOS is the leading European digitalisation partner for small and medium-sized enterprises (SMEs). IONOS has more than six million customers and is active with a globally available platform in 18 markets in Europe and North America. With its Web Presence & Productivity offerings, the company acts as a “one-stop shop” for all digitization needs - from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, IONOS offers cloud solutions for companies that want to switch to the cloud during the further development of their business. We value diversity and welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or another non-respected criterion according to applicable law.

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