Customer Service German and English (m/f/x)

Оccupation: Clerk - Logistics

We're on it! Arvato offers you one of the most dynamic working environments you can imagine. We grow, we are innovative, we solve the challenges of our customers all over the world every day. How do we do that? With our global team from 17,000 colleagues: Inside 87 locations in over 17 countries and our special spirit: We're on it! As a strategic growth partner of our customers, we rely on cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex global supply chain solutions. Are you on it? You're a language and communication talent? Then, as a specialist customer service, bring you German and English (m/w/x) into one of our international customer support teams at our Harsewinkel location. With the help of your expertise, you professionally support our global customers from the healthcare industry. The position must first be fixed for two years.

Your tasks * Professional customer contact: You are in written and telephone contact with customers from the healthcare sector every day - in German and English you are kindly and competently answering the open questions of the interlocutors:

• Order processing: You accompany the customer orders through the entire ordering and delivery process. To do this, you place the orders in our SAP system and work closely with the operational logistics area and quality assurance. Routinized and professionally, you process returns and complaints and coordinate transport disposition and export processing
• Reporting and master data maintenance: You'll start reports and submit the customer and article master data in our SAP system

Your profile *Communicative and dedicated person with successfully completed commercial training, e.g. as a businessman for office management (m/w/x) or industrial businessman (m/w/x), as an alternative cross-entry (m/w/x) with experience in customer support

• First experience in an international customer service environment
• Very good knowledge in English and good language skills in German
• Secure handling of the MS Office package and first contact points with an ERP system (ideally SAP)

Your Benefits * Individual development: We rely on a variety of training and development measures to discover and develop new skills and knowledge

• Extra(s) for you: Many goodies salute your everyday life: Our subsidized operating restaurant, corporate benefits, asset-effective services and more.
• Your health is at our heart: therefore, thanks to our health insurance we provide you with additional budget that you can invest in your well-being
• We live flexibility: That's why you have the opportunity to practice part of your activity at home (up to 3 days of mobile office per week)
• Open communication and quick decisions: Flat hierarchies and a trusting atmosphere ensure that your ideas are heard

We are pleased to receive applications from people who contribute to the diversity of our company. Diversity refers in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.

We want to keep the application process as simple as possible for you: Focus on a meaningful CV, we do not need an elaborate writing. We ask for an understanding that we can accept your application exclusively through our online application portal.

Do you have any questions? Then please contact us! Lennert Horn | Recruiting | Phone: +[for phone number see the original ad] | Email: [for e-mail see the original ad]

More information on our website: www.arvato.com

Joblocations:

33428 Harsewinkel, NORDRHEIN_WESTFALEN, GERMANY

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