Global Lead Service Information (m/f/d)

More with you – Design with us the future of intralogistics! Since 1953 we have been developing smart and sustainable solutions for global material flow from intelligent vehicles to fully automated systems. Today we are over 21,000 colleagues worldwide, united by the conviction that we can move more together. Global Lead Service Information (m/w/d) Company JH Service & Parts Customer Service division Location Kaltenkirchen & participating home office Start now Full time Week hours 35 hours

Full responsibility for all Service Information Content-Deliverables to customers in the sense of a pronounced customer centricity Forward-looking optimization of service information and further development of editorial processes taking into account global customer needs Global governance and monitoring of standards for technical documentation (e.g. towards Business Excellence Center) Support in the selection and professional leadership of team members as part of global cooperation Selection and control of service providers in the editorial environment Ensuring compliance with technical documentation standards and guidelines

Studies in the field of technical editors, skilled mechanical engineering technicians or comparable qualification Embossed technical understanding with the ability to grasp and structure complex relationships Communication-strong personality with strong team capability and ability to work together effectively across departments Flowing German and English skills Secure handling of XML-based editorial systems (in particular Schema ST4, TIM InfoManager, Adobe FrameMaker) Experience in handling CAD tools and SQL skills of advantage Self-employed, careful and structured work

30 days off Collective remuneration Occupational pensions Fully comprehensive home office equipment Industrial knots