HAPEKO Deutschland GmbH | Germany | 50xxx, 51xxx Köln | Permanent position | Part time - flexible / Full time | Published since: 02.06.2026 on stepstone.de
Customer Manager Rolex Boutique in Cologne (m/f/d)
Our client is one of the most renowned houses in the high-end retail trade in Cologne and stands for the highest quality, excellent service and international luxury brands. In the course of sustainable growth, the company opens an exclusive brand boutique of the world-famous Rolex brand at the new Dom Hotel in Cologne. The modern boutique concept combines the highest consulting quality with an exceptional customer experience at an international level. A customer advisor / Sales Advisor (m/w/d), who brings passion for luxury, style and high-quality timepieces and not just advises customers, but is passionate about them. It is a challenging and varied task for the global market leader with exciting local and international customers and excellent development opportunities. An open corporate culture, high appreciation and attractive framework conditions make this position particularly interesting. Would you like to become part of a new, exclusive boutique concept in absolute premium location? We look forward to your application! HAPEKO is the first address for professionals and executives with alternating requests and is represented throughout Germany with 25 locations. As a staff consultancy we accompany you discreetly and transparently through the entire process and are at your side as a savings ring partner. .
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Your tasks • Your profile • What we offer
Sale and presentation of high quality luxury watches by Rolex Competent, stylish and discreet advice of regional and international customers Construction and maintenance of long-term customer relationships and sustainable support of existing customer contacts Active participation in a first-class brand experience within the boutique Processing of orders and maintenance of customer data in the CRM system Support for high-quality goods presentation and securing an exclusive store appearance Co-organization and implementation of exclusive customer events, brand presentations and product launches Ensuring compliance with all quality, service and brand standards according to Rolex guidelines in daily business Close cooperation with the boutique management and the entire store team
Closed commercial training, for example as a retail trader / retail trader or comparable Experience in the luxury segment, ideally with the brand Rolex High service and customer orientation combined with the pleasure of individual and personal advice Embossed style and quality awareness as well as a sovereign and professional appearance discretion, reliability and a high personal commitment Very good knowledge of German and English, other foreign languages are welcome Enthusiasm for high quality watches and ideally an affinity to the Rolex brand
Entry into the new, exclusive brand store of the market leader Attractive salary, bonus, Deutschlandticket, Tankgutschein 30+2 Holiday days and generous Saturday arrangements High-quality and modern working environment in best Cologne city centre Exciting customer events and product launches in the absolute premium segment Very good incorporation from the first day on Participation in the excellent Rolex modular trainings incl. Certification Open, appreciation corporate culture with long-term perspective Very good accessibility by bus and train Full-time or part-time model possible
Location
 | HAPEKO Deutschland GmbH | |
| Köln | ||
| Germany |
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