BRUNATA-METRONA GmbH | Germany | 50xxx, 51xxx Köln | Temporary contract | Full time / Home office | Published since: 11.09.2026 on stepstone.de
Billing Support Clerk (m/f/d)
For 70 years we have been there with quality and commitment to our customers. Flat hierarchies and short decision-making paths enable quick reactions to customer requests. Flexibility is not only a promise to our customers but is also lived through flexible, attractive working hours. Collegality and teamwork underpin our ambition to offer our customers competent service with the highest quality.
Cologne Full-time limited for 2 years
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Your tasks • Your profile • What we offer
Technical advice, customer communication & complaint processing (second level support): Self-testing of heating and incidental cost accounting in complaints and professional queries as well as telephone and written processing of the concerns, assessment of complex billing procedures taking into account applicable legal and internal requirements. Data management & settlement preparation: collection, care and audit of accounting-relevant cost, user and reading data. Projects, training & process development: participation in the incorporation and training of employees, the creation and maintenance of training documents and support in system implementations, process optimizations and cross-disciplinary projects.
Completed commercial or technical vocational training with a corresponding basic understanding Good sense of customer needs – ideally with first experience in the real estate industry Embossed communication and consulting skills as well as a high degree of empathy in dealing with different target groups Self-Employed, Structured and Service-Oriented Operation High IT Affinity and Safe Dealing with Microsoft 365; SAP knowledge is a plus
Flexible working times and mobile work Continuous training courses also with educational courses Your health and retirement are at our heart A variety of attractive offers
Location
 | BRUNATA-METRONA GmbH | |
| 50823 Köln | ||
| Germany |
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