Bremer Stadtreinigung AöR (DBS) is responsible for waste management and urban cleanliness in Bremen. Our tasks include waste logistics, the operation of recycling stations, container stalls and block landfill, urban cleanliness, road cleaning and winter services, and the operation of public toilets in Bremen.

As a municipal company with responsibility for our city, we have set ourselves a clear goal that drives us daily: make Bremen worth living! So if you have a clean environment and an intact city cleanliness, we would be happy to welcome you to the DBS team. At the next time, the place is as Senior Consultant (m/d) Payment group 06 TVöD indefinitely and in parttime (19.5 hours/week) or full-time (39 hours/week).

Written and telephone processing of citizens' requests, order processing in customer service. In focus: Acceptance and processing of reports on inadmissible waste Advice on the Bremer waste disposal system and the various waste fractions Restrictive application processing Treatment of complaints, e.g. removal complaints Representation at reception

Completed commercial training or a comparable qualification Insufficient experience in telephone and written customer support in customer service or customer contact center Embossed customer- and service-oriented setting and operation Teamability, high social competence Extensive experience in dealing with SAP and good knowledge of popular MS Office applications Commitment, independent and independent work German in Word and Writing – at least language level C1 of the Common European Framework of Reference We also expect: Knowledge of municipal waste management and the Bremen waste disposal system

An authentic, municipal company with a meaningful task for our city and a living value culture. Together we want to make Bremen clean and worth living. You know exactly what you're up for in the morning! A forward-looking orientation with a responsible involvement of employees, an appreciation exchange and a transparent communication. You can really get involved here! Depending on the personal qualification, the annual fee (for full time) is between 38,883 Euro and 47.114 Euro. A safe working environment, flexible working hours for the optimal agreement of family and profession, EGYM Wellpass company fitness, the German ticket as a job ticket, training opportunities, educational time and a pension provision of the public service (VBL). Here you get many benefits! A competent, committed and motivated team of over 280 employees, who works together for the well-being of our city and who likes to be together to celebrate. Here you are an important part of the community! General information People with severe disabilities are given priority in the case of essentially the same professional and personal suitability. We welcome applications regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age as well as sexual orientation and identity. In order to reduce the underrepresentation of women in this area, women must be given priority in the same qualification as their male competitors, provided that there are no overriding reasons in the person of a competitor. Women are therefore expressly asked to apply.

We ask you to submit copies of your application documents only because we cannot send back the submitted application documents for cost reasons. Please send us your complete application documents as a PDF file. This includes a letter, a CV and, in accordance with the conditions described, qualifications and employment certificates. The application documents are kept until the expiry of the period in accordance with § 15 General Equal Treatment Act (AGG) and are subsequently destroyed. .