Spheros Germany GmbH | Germany | 8xxx Gilching | Permanent position | Full time / Home office | Published since: 14.06.2025 on stepstone.de
Customer Service Manager (m/w/d)
Spheros is a global technology company and market leader in the development and production of innovative solutions for heating systems, climate and refrigeration technology, as well as intelligent control and control systems. We are partners of the international commercial vehicle industry. Our teams operate in eleven countries around the world at 12 locations where they develop and produce top technology and thus actively shape the future of urban mobility. An open and constructive working environment, as well as the opportunity to introduce ideas, distinguish us. For the location in Gilching we are looking for you as Customer Service Manager (m/w/d) JOBV1_EN
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Your tasks • Your profile • What we offer
Spheros is a global technology company and market leader in the development and production of innovative solutions for heating systems, climate and refrigeration technology, as well as intelligent control and control systems. We are partners of the international commercial vehicle industry. Our teams operate in eleven countries around the world at 12 locations where they develop and produce top technology and thus actively shape the future of urban mobility. An open and constructive working environment, as well as the opportunity to introduce ideas, distinguish us. For the location in Gilching we are looking for you as Customer Service Manager (m/w/d)
These challenges await you:
Acceptance and processing of customer support requests by email as well as by phone Technical contact for traders, service partners and end customers in Germany and abroad Documentation of requests or requests Tickets as well as recurring topics in FAQs and instructions Close cooperation with specialist departments to solve technical problems Working to expand the strategic service business Compilation of technical documentation Support locally with our customers
This will inspire us: Complete technical training as a mechatronic, preferably as a bus mechatronic or comparable qualification Multiannual professional experience in the bus area, preferably in the field of climate technology, heating, regulation/control (HLK) Ability to address problems in a structured and analytical manner Self-employed Embossed communication and team skills readiness to travel Very good English knowledge of Word & Writing
Why Spheros?
Monetary. Benefit-based salary package and occupational pension scheme(contribution). Career development. Design space for own ideas as well as professional and personal development opportunities worldwide. Benefits. Grants for sports, health, pensions, canteen, JobRad, regular employee events etc. Flexibility. Working models that harmonize their professional and private life. Working environment. Flat hierarchies and modern working methods allow you to create an innovative working environment. Future. Together we work on the trend topics of tomorrow's mobility. JOBV1_EN
Company location
Location
| Spheros Germany GmbH | |
| Gilching | ||
| Germany |
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