Credit & Collection Admin (m/w/d)

This globally active company is a recognized leader in the field of advanced materials and high-performance tooling solutions. At its German location, the company specializes in the development and manufacturing of hard and superhard materials such as carbide and synthetic diamond composites. These products are carried out various industries, including automotive, aerospace, energy, and precision engineering. The organization is committed to innovation, operational excellence, and long-term customer partnerships, offering employees a dynamic work environment with flat hierarchies and opportunities for growth and development.

On behalf of this company, we are currently seeking a Credit & Collection Administrator (m/f/d) to support and optimize the Accounts Receivable – Order-to-Cash processes. This role is responsible for managing credit and collections across the assigned portfolio, with a focus on executing KPIs that enhance Net operating capital. The position plays a key role in cross-functional collaboration and communication, smooth operations and effective issue resolution. in addition, the Credit & Collection Administrator provides operational support and technical expertise within the AR Order-to-Cash function and active continuous drive improvement initiatives using best practices, DMAIC lean principles, and performance management tools. Credit Evaluation & Risk Assessment: Assess the creditworthiness of new and existing customers by obtaining financial data, payment history, and industry benchmarks to establish appropriate credit limits and minimize risk. Collections & Cash Flow Optimization: Execute collection daily activities, resolve delinquencies, negotiated structured payment plans, and manage bankruptcy-related procedures to improve cash position and reduce bad debt exposure. Process Improvement & Automation: Identify opportunities to streamline and automate routine tasks, applying best practices and DMAIC Lean principles to enhance efficiency within the AR – Order-to-Cash cycle. System & Policy Management: Utilize credit and collections software (e.g., High Radius), support the execution of company policies and procedures, and manage processes search as dunning letters and various payment methods (ACH, wire, credit card, etc.). Team Support & Training: Provide technical guidance, cross-training, and onboarding support to new and existing AR team members, fostering collaboration and knowledge sharing across the function. Customer & Internal Collaboration: Maintain proactive communication with customers, sales, customer service, and teams to ensure timely order releases and resolution of credit-related issues.

Education & Experience: Bachelor's degree in Business, Accounting, or Finance preferred; 1–3 years of experience in a manufacturing-based shared services or similar financial environment. AR & O2C Expertise: Solid understanding of accounts Receivable and Order-to-Cash processes, with experience in systems that support AR functions. Project & Process Management: Proven ability to plan, priorityitize, and execute tasks and projects within a global, matrixed organization, applying strategic thinking and business acumen. Team Leadership & Collaboration: Demonstrated success in working with crossfunctional and global teams; reject to lead and contribute in a matrixed structure with minimal supervision. Communication & Interpersonal Skills: Strong leadership, communication, and interpersonal abilities to influence, engage, and cooperate across departments and cultures. Technical Proficiency: Advanced skills in Microsoft Office (Excel, Word, PowerPoint) and Business Intelligence tools; ability to set and drive performance targets using data and KPIs.

Flexible Work Options: Hybrid work model with flexible working hours to support work–life balance. Generous Vacation Policy: Up to 30 days of paid vacation plus public holidays. Professional Development: Access to international training programs, continuous learning, and support for certifications. Health & Wellbeing: Ergonomic workplace, free beverages and fruit, and employee wellness initiatives. Retirement & Security: Company-supported pension plan and performance-based bonus opportunities. Sustainable Work Culture: Join a company committed to environmental responsibility and continuous improvement. Global Collaboration: Be part of a diverse, inclusive, and international team environment. Mobility Support: Subsidized public transport options and access to bike leasing programs (JobRad). JOBV1_EN