Electronics technician for the complaints department (m/f/d)

Record, process and track customer complaints until successful clarification. analyse technical errors and vulnerabilities, in particular in the field of electrical and electronics. Together with the fields of production, quality management and service determine causes. Descriptively document complaints and results in the SAP system (e.g. installation and processing of quality reports). Exchange with suppliers on technical questions and complaints.

Complete technical training, e.g. as an electronic, mechatronic or in a comparable field. Good technical understanding and knowledge in the field of electrical systems and components. First experiences with SAP are advantageous, but no prerequisite. Structured and independent operation. Joy in cooperation with different disciplines.

People & Culture: As a family business, we attach great importance to an esteemed corporate culture. For us, man stands first. The team combination and long-term staff retention are very important to us. Work-Life-Balance: A 35h week and 30 days a year are of course for us to promote the individual reconciliation of family, leisure and profession. Financial security and individual freedoms: We offer you an attractive remuneration under the collective agreement of the metal and electrical industry. With our offer to the life-time account, you can make individual free spaces possible in various stages of life. Occupational pensions: Think together with us about tomorrow. We support you with our employee-funded pension provision in the form of a support fund. Fit & Active: Keep fit through our bike leasing option and become a valuable team player in our company runs or other sports events. .