Customer Service Representative (m/w/d)

Оccupation: Call center agent

You want to advance professionally and wish for a job in which you are calling for and promoting? With regulated working hours, good social benefits and diverse training opportunities? Then you are right here: Our business partner offers its Hamburg location an attractive position as a specialist. Apply online. We value equal opportunities and welcome the application of people with disabilities.

You can expect

• Payment by collective agreement Tariff
• Extensive social benefits, including Christmas and Holiday allowance
• Holiday entitlement of up to 30 days a year
• More professional experience through use at different levels Customer company
• Electronic time recording, e.g. via app
• Premium of €250 for each employee you successful for us
• A wide range of employee benefits

Your duties

• Answering requests via various communication channels (Chat, email, phone)
• Employees in complaints, returns and contractual questions
• Create standard and individual response texts
• Data management in the computer system
• Offer and Rechung

Our requirements

• Commercial training, e.g. as a merchant for dialogue marketing or office businessman
• MS Office knowledge required, further EDV knowledge (e.g. SAP) of advantage
• readiness for proactive contact
• German language
• Joy of guessing and selling

  Joblocations:

20457 Hamburg, HAMBURG, GERMANY