1&1 | Germany | 66xxx Zweibrücken | Permanent position | Full time / Home office | Published since: 11.03.2026 on stepstone.de
(Junior) Project Manager Service Provider Management (m/f/d)
1&1 is one of the leading telecommunications providers in Germany with over 3,100 employees and nearly 16 million customer contracts. With pioneering spirit, unusual ideas and creative teams, we have won a leading market position in mobile and broadband connections. By combining the over 67,000 km long 1&1 fiber optic network and regional networks, we create Germany's most extensive fiber optic network. We also build the most modern 5G network in Europe, based on the new Open-RAN technology. With open interfaces and 5G functions in a powerful cloud infrastructure. Our customers are at the heart of our thinking and action. For them we create solutions and values that inspire. Continue the 1&1 success story. Innovative, reliable, passionate and personal experience! Be part of 1&1. .
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Your tasks • Your profile • What we offer
As a (Junior) Project Manager in the field of service provider control at the Zweibrücken site, you work in a dynamic team and make an active contribution to the implementation of our Operations Roadmap.
We help you to develop our corporate strategy sustainably and ensure operational excellence. With your understanding of operational service processes, you control external service providers targeted, keep quality, costs and appointments in mind and ensure transparent, resilient decision-making. You create meaningful analyses, reports and management templates and thus contribute significantly to a data-based control of our processes.
You form the central interface between internal departments, external partners and service providers Control and development of customer-effective processes along the operating value chain Planning, organisation and moderation of meetings, workshops and coordination rounds at different levels Active participation and further development of strategic partnerships Identification of Optimization Potentials with Entrepreneurial View and Implementation of Sustainable Efficiency Enhancements Support and independent acquisition of (partial) projects in the operational environment
You have a successfully completed degree (e.g. economic, engineering or communication sciences) or a comparable training. Ideally, you will bring first experience in project management, service provider management or customer service. In addition, you are characterized by:
A strong customer and solution orientation as well as a high quality awareness A structured, analytical and independent way of working Sovereign occurrence in consultation rounds with internal and external stakeholders Organizational talent and the ability to keep an overview even in dynamic situations Very good communication skills and pleasure in cross-disciplinary cooperation Very good knowledge of German and English
Attractive salary Strong community of team players Confidential working time with flexible classification and the possibility of working up to 40% mobile Numerous training options on and offline Discounts on 1&1 products and for various leisure offers Free drinks Innovative Strategic Area Jobrad grant
Location
 | 1&1 | |
| 66482 Zweibrücken | ||
| Germany |
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