Senior Manager Public Sector (m/f/d)

Disciplinary and professional leadership of a team of (Senior) Service Managers (m/w/d) with responsibility for customers, contracts and services in the Public Sector

Responsibility for one of the public segments federal, countries & municipalities, work & social and security authorities

Entrepreneurial control and strategic development of its own responsibility with clear growth, earnings and customer orientation

Responsibility for the team’s cost center including budget planning, forecasting, cost management and compliance with economic targets

Control of the relevant economic indicators and derivation and implementation of appropriate measures for the sustainable improvement of sales, earnings and profitability

Ensuring professional customer, contract and service management by the responsible Senior Service Manager (m/w/d) as well as high service quality, customer satisfaction and contract profitability

Active participation of the public strategy and taking responsibility for sustainable growth, profitability, customer satisfaction and quality in their own responsibility

Successfully completed university studies (Master/ Diploma) or a comparable qualification based on long-term relevant professional experience Multiannual experience in a comparable leadership and management function, ideally in the IT service, managed service or outsourcing environment At least five years of experience in the business with public sector customers and a thorough understanding of the structures, requirements and decision-making processes of the Public Sector At least five years of disciplinary and professional leadership experience, preferably in the leadership of experienced or senior staff (m/w/d) Detectable experience in the economic management of a responsibility area including cost center and budget responsibility, planning, forecasting and cost management Purchasing understanding and security in handling relevant control characteristics and deriving appropriate economic measures Detectable experience in the economic management and development of customers, contracts and services as well as in the expansion of existing and new business Funded understanding of standard delivery and sourcing models as well as the interaction of service management, delivery, sales and partners; ideally experience with the Experts4Public model German and very good English knowledge in word and writing

Germany-wide mobile work Attractive salary package with participation Commercial vehicle Employer-funded training and certification A further plus is our bicycle leasing, 30 days vacation, employee-funded pensions, asset-effective services, group accident insurance for work and leisure, good transport connections and employee conditions for many products of the Deutsche Telekom Group. .