Customer Advisor Service Center (m/f/d)

View job here Customer Consultant (m/w/d) Service Center Full time Hybrid Berlin, Germany Without professional experience 03.02.26 Account Manager (m/w/d) As one of the largest municipal housing companies in Germany, Gewobag stands for the whole variety of Berlin. In our well 74,000 apartments, people with a wide variety of life plans find a liveable home – at the same time we are an active part of urban development through new construction, acquisition and modernization of living space. Within the group, the diversity is also reflected, be it through around 700 dedicated employees, flexible working conditions or innovative concepts. With a strong social, ecological and economic responsibility, we work for our common goal: living quarters for the Berlin today and tomorrow. We are looking for 01.04.2026 for our Service Center Account Manager (m/d) The body shall be filled in full time without delay.

In addition to experience in the management of real estate, we expect strong customer orientation (orally and in writing). You have the ability to think in processes, friendliness is self-evident and stressful situation you can process. The Gewobag is a company that is constantly changing – this is also not a problem, but an exciting challenge for you? Do you openly and with joy digitalization? Then we'll get you. Your tasks: accept all rent requests and carry out initial consultation offer our tenants a good service by creating certificates, forms and copies

help the tenants with information about the right contacts and the right approach

in coordination with the relevant specialist departments, you carry out contract amendments and grant approvals

advise the tenant on questions about the rental account and agree on rates

You have the following qualifications A good housing expertise

A successfully completed (immobile) commercial training and/or multi-year professional experience in the real estate industry

Embossed customer orientation, communication and persuasiveness

Ready to ensure high customer satisfaction and service quality

You also have a structured and systematic way of working

Good MS Office and SAP knowledge are desirable

German knowledge with level C1

Our offer for you: A modern workplace in the “Herzen” of Berlin at the Spree A good and fair remuneration Flexible and family-friendly working conditions Running time, i.d. a flexible working time account, 30 days vacation + 2 days paid release on 24.12. and 31.12. The possibility to work on the mobile or in the home office Regular development talks and individual training and coaching arrangements Many “Inhouse” sports courses, corporate events and provision of bicycles/cars for service trips The possibility of co-designing the Gewobag in projects including social and sustainable urban development Discounts for memberships including fitness centre and LPG, free coffee offer Diversity is not only part of our claim, it also describes our self-understanding as a company. We therefore welcome any application, regardless of cultural and social origin, religion, world view, disability, age and sexual orientation and identity. Disabled people are preferred with the same suitability taking into account all circumstances of the individual case. Contact person Apply Silvie Pooch Online Imprint | Privacy Policy Powered by softgarden