Sales Process Manager (m/f/d)

Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company. ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.

Today dare. Inspire tomorrow.

Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.

Apply now! In less than 10 minutes.

Your talent, our vision – together we will continue to see. Your entry to ZEISS Vision Care. As a leading supplier of spectacle lenses and innovative vision solutions, we are committed to continuously improving the visual quality of our customers – sustainably and with a view to the future. Our products are as diverse as the career paths we offer: from customer-specific lenses to award-winning measuring systems. Become part of our team and shape a future in which clear vision and professional success go hand in hand.

Analysis and further development of customer-oriented sales and ERP processes by exchange with the relevant user groups and their own initiatives

Responsibility for “Commercial Flows” in the introduction of new business models, products and services focusing on ERP integration (analysis, design, testing, operational transfer, monitoring of interfaces)

Identification, evaluation and implementation of AI and automation potentials along the sales processes including Development of concrete use cases and user stories

Establishment and maintenance of network relationships within the sales organization

University studies Business Informatics and BWL/VWL, with practical experience in a previously completed commercial vocational training in the industrial or commercial environment

Long-term professional experience in Sales Administration, Reporting, Process and/or IT project management (including planning, control, coordination and implementation of projects)

Deep understanding of end-to-end business processes in sales as well as the ability to analyze complex relationships, to contextualize and visually prepare

Very good technical understanding of data structures, IT processes, interfaces (especially CRM, SAP ERP, BI); additional knowledge in automation & process modeling tools such as Power Automate, Bridge AI, SAP Signavio are desirable

High customer and service orientation as well as pronounced agility and flexibility

Representative initiative, sense of responsibility and innovative strength

Excellent communication skills with internal and external stakeholders fluent in German and English