Customer Service Agent (m/w/d)

Welcome to Rhenus! The Rhenus Group is one of the leading global logistics service providers. Along the entire supply chain, we offer tailor-made solutions for companies from different industries. From multimodal transport to perfect storage, from smooth customs to innovative added value services: We are always at the heart of time and at the side of our customers.

What awaits you You are the first point of contact for our major customers and are actively expanding the relationships.

For our partner companies and internal colleagues, you are a competent contact person.

You pack in the daily business and introduce your ideas to make our processes even smarter.

Communication is your strength: You advise our customers quickly, professionally and at eye level.

When it gets tricky: You are the interface between customer and specialist team, clarifies complaints and find solutions - of course always looking at quality and service.

What you bring A completed commercial training - best in the field of forwarding & logistics services.

Experience in customer service is a plus. English skills? Very much.

MS Office? No problem. New forwarding program? Learn easy with us.

You love direct customer contact, are resilient and keep an overview in chaos.

Team spirit, flexibility and reliability characterize you - you have a good sense of customer needs and an entrepreneurial mindset.

You can look forward to Continuous training: develop your skills and expand your expertise with our professional training programs. Great team: You are the people who make the difference - and with us you become part of a great team. Flat hierarchies: Thanks to our slender organizational structure, you can go directly into exchange with the decision-makers. Space for Innovation: Turn your ideas into an environment that promotes creativity and empowers you to make changes. Events: From team excursions to Christmas celebrations to networking events, we build strong connections by spending time together. Fast decision-making processes: Bring things forward faster with optimized processes that promote efficiency and effectiveness. JOBV1_EN