Marketplace Consultant - Home, Lifestyle & Sports - German Speaking (m/w/d)

More than 300 million customers buy at the Amazon Marketplace. Every day, customers are looking for, buying and evaluating products sold by third parties, as well as products sold by Amazon. Since 2000, Amazon has been offering this virtual store space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build brand and expand their business. To date, these third-party products account for more than half of all units sold on our Marketplace. In view of the increasing complexity of today's e-commerce and the increasing number of opportunities and opportunities, the Strategic Account Services (SAS) program aims to exploit the full potential of each Amazon seller at our marketplace. These sellers cover a wide range of categories, from fashion to consumer goods. Our team offers first-class strategic advice through a data-based, collaborative and customer-oriented approach to best support our sellers in achieving their goals. Our comprehensive service offer includes advice on all facets of the Amazon Marketplace, including topics such as international expansion, portfolio optimization, fulfillment strategy, product presentation, sales promotion, advertising strategy and brand building. In parallel with this strategic support, all participating sellers receive advanced operational support by a separate team.

Central tasks • Sales partner management: At the same time manage a portfolio of different sales partners, develop individual strategies, schedules for the implementation of these, manage expectation management and act as a central contact person. • Performance of business analyses: Create sound recommendations for the business of your sales partner and provide usable insights by using a variety of analytic tools to interpret customer data. • Consultation: Use your comprehensive Amazon knowledge to use our solutions for the goals of your sales partner. Rate your sales partners to the resulting opportunities and evaluate potential impacts on their business. • Support for implementation: Be your sales partners a competent Sparring partner that supports them in implementing strategic plans, answering ad hoc questions, and helping to tackle specialist challenges. • Build relationships with your sales partners: gain the confidence of each individual seller in your portfolio by working closely with them and delivering results. Use confidence to build and maintain strong relationships with your stakeholders. • Coache Your Sales Partner: Take your time to inform every sales partner about Amazon’s solutions and news on Amazon to improve the knowledge level of each sales partner about selling at Amazon. •

Business Reviews: Prepare detailed analyses of the performance of your trader and present them to enable the best possible exchange with your seller about business progress, current challenges and strategic planning. QUALIFICATIONS Basic qualifications • Flowing German and English skills. • Completion in business, marketing, finance, economics or a similar degree at a first-class university. • Experience in animal-level consulting, key account management, sales in advertising, B2B, digital retail/e-commerce, business development, digital marketing, brand management, supply chain management or the like. • Strong analytical skills that allow the interpretation of complex datasets with Microsoft Excel. • Funded knowledge in strategy development and implementation, as well as proven ability to independently win, manage and interact with customers, especially at leadership level. • Ability to multitasking and adapt priorities in a fast-paced environment, as well as excellent presentation skills to inform and influence at all levels of an organization, especially at the leadership level. • A passion for developing an attractive customer experience and the ability to implement customer needs in business and product requirements.

PREFERRED QUALIFICATIONS Preferred qualifications • Ability to work in a complex, cross-functional team environment (including technology, marketing, design and merchandising teams), analyze dependencies and deal with you, reduce risks and escalate when needed • High detail accuracy and simultaneous management of several competing priorities. • Proven business judgment, proven ability to influence others. • Experience with Salesforce.com or other CRM tools. • Creativity and the grasping of initiative and constructive engagement for the customer A day in the life What our marketplace consultants say about the role: • “Add to growth and satisfaction of our sellers and experience a unique way of working at the same time” • “Full customer responsibility for a portfolio and project management to develop the program and your career. ‘

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