Account Manager Service Pharma (m/f/d)

For over 100 years, we have been the family-run company of the technology leaders in dosing, filling and packaging demanding products – from liquid to solid. About 3,400 employees at more than 20 locations worldwide develop groundbreaking solutions, systems and technologies for our four business areas: Consumer, Life Science, Nonwovens and Pharma. Together we do everything we can to ensure that our team is the best in the future. #wecareforpeople

As Account Manager Service Pharma (m/w/d) you are part of Optima Pharma. In the development and production of intelligent turnkey filling solutions including isolator and freeze dryers, you will work with the pharmaceutical and biotech industry. Future-oriented, sustainable and flexible.

As a single point of contact of the customers assigned to you, you maintain a close customer loyalty and build it systematically. You ensure a uniform appearance and procedure of technical services across the various Optima pharma sites. The customer is in focus with you. This is why you ensure a weekly, proactive exchange with your customers in which you clarify needs and requirements as well as distribute other service products. To ensure customer satisfaction and successful sales of services, visit your customers regularly. You are responsible for achieving the goals (conversion, satisfaction, etc.) for your customers and participate in business review meetings both remotely and locally.

You have successfully completed your technical studies (e.g. mechanical engineering or industrial engineer). Alternatively, you have completed a further training to the technician. You have already been able to gain professional experience in a technical position, also as a technician and already had customer contact in the mechanical engineering environment. Your problem-solving competence and your organizational skills are yours. In addition, you are a communication-strong person who specifically uses your German and English skills. You have great pleasure in handling in an international context and are open to occasional customer visits on site. You have already been able to apply your good MS Office knowledge in your previous position.

Family atmosphere in international business challenging activities in a professional environment Good development opportunities through continuous growth of the Group Safe jobs Performance-oriented remuneration Flexible working time Extensive training measures