STARFACE GmbH | Germany | 76xxx Karlsruhe | Permanent position | Full time / Home office | Published since: 11.03.2026 on stepstone.de
IT Support Engineer - Cloud / VoIP / Ticketsystem (m/f/d)
We are a dynamically growing technology company. As a manufacturer of IP telephone systems and communication solutions, we have established ourselves firmly in the market and are regarded as innovative trendsetters. The product portfolio focuses on the Linux-based telephone systems, which are optionally available as a cloud service, hardware appliance and virtual VM edition and are suitable for companies of any size.
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
You accept IT requests and disruptions via phone, email and ticket system, qualify and process them You analyze and reprove problems independently and fix them You care and expand the technical documentation You communicate with partners:inside and end customers:inside You configure and maintain terminals like phones and headsets You enter our own cloud solution
You have a completed training as a specialist in system integration or a comparable qualification. Engaged professional and cross-learners with relevant experience or great learning will are welcome You are technologically in love and curious about new You have a high communication capability and a pronounced service idea You have very good knowledge of German in word and writing (C1) You have a systematic and analytical way of working out your profile You have technical knowledge in the cloud and/or VoIP environment that is advantageous
A company that speaks not only of the startup character, but also lives in daily co-operation Enterprise-wide transparency and cross-departmental communication – we understand ourselves as a large team Flexible working hours, unless service times are to be covered Flat hierarchies that are not to be felt in daily coexistence. We conduct communication at eye level We don't have a dress code, we want you to feel comfortable at your workplace and be authentic Plenty of design space for ideas and solutions Occupational pensions, electrically height-adjustable desks, obligatory fruit baskets and beverages understand themselves Regular company celebrations and also on Fridays a beer to four with colleagues (w/m/d) With the option of mobile office and up to 2 weeks of work from the EU-Ausland
Location
 | STARFACE GmbH | |
| 76137 Karlsruhe | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad