Vesterling AG | Germany | Permanent position | Full time / Home office | Published since: 23.07.2025 on stepstone.de
Senior IT Support Specialist (mwd)
As a Senior IT Support Specialist, you analyze and process technical disruptions, service requests and change requirements in 2nd level support. JOBV1_EN
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Your tasks • Your profile • What we offer
As a Senior IT Support Specialist, you analyze and process technical disruptions, service requests and change requirements in 2nd level support.
As a Senior IT Support Specialist, you analyze and process technical disruptions, service requests and change requirements in 2nd level support. Its focus is on server, storage, network, firewall and virtualization. You work closely with 3rd-level support and specialist departments to efficiently solve complex issues. You keep customers constantly informed about the current processing status and ensure transparent communication. You actively share your knowledge, support junior system engineers and trainees and take over their professional training and mentoring.
Multiannual professional experience in technical support or in a similar position Practical knowledge in at least one of the following areas: IT infrastructure, network, Microsoft 365 or similar. Remarkable: ITIL Foundation certification Interest in new technologies and continuous development Good knowledge of German and English.
In addition to a culture characterized by openness and team orientation, the company offers: flexible working hours occupational pension schemes Homeoffice 30 days off Corporate Benefits Health management Staff PC Program Paternity leave Feedback talks JOBV1_EN
Company location
Location
| Vesterling AG | |
| Germany |
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