Quality & Training Specialist (m/w/d)

Оccupation: quality manager

Exciting, aspiring and damn fast – we are bottle mail! We deliver the weekly purchase within 120 minutes to our customers. Together with over 20,000 colleagues: we are able to reinvent a complete industry. Since Founded in 2016, we are now an instant delivery service for drinks and food in almost all metropolitan regions Germany. Since 2020, the bottle mail is part of the Oetker Group. Exciting, aspiring and damn fast – we are bottle mail! We deliver the weekly purchase within 120 minutes to our customers.Together with more than 20,000 colleagues create we can reinvent a complete industry. Since our foundation in 2016 we are now an instant delivery service for Beverages and food in almost all metropolitan regions Germany.Since 2020, the bottle mail is part of the Oetker Group. To fulfill our mission, we are looking for next time a Quality & Training Specialist (m/w/d) at our office in Münster. As part of our Customer Care You support our quality management in the Customer support. Quality & Training Specialist (m/w/d) Delivery area: You support our quality management from Collection up to the evaluation and control of the data develop, plan and guide coaching and training for our Agent: you work with the administration and Further development of our ticket creation systems Contact person:in for our agents:in particular challenging concerns of our customers:inside You are active in Development of our Customer Care with This you have in the range: You have multi-year professional experience in customer service Ideally first experiences in coaching, help desk or Collecting quality management You are safe in dealing with numbers and MS Office, especially Excel You have a high understanding and can quickly and independently in the administration of new You have the pleasure of working in a motivated team as well as an independent, conscientious procedure and great commitment The top offers of the bottle mail: Work-Life Balance – Design your working day flexibly according to your Presentations and enjoy the freedom of mobile work Job-Ticket & Business-Bike – That not only the working time flexible is start-up features – enjoy free drinks and the one or other game kicker or table tennis as compensation for work flaschenpost Learning – Create your personal learning journey and expand your know-how through diverse and innovative Training Buddy program – your bottlemail buddy stands for you during the incorporation with advice and deed to the page Modern technology – We place great emphasis on progress and innovation team and Networking events – Keep fit and learn your colleagues: Business sports, games evening and regular table know better Corporate Benefits – Whether shopping or sports – Benefits from discounts and offers in online shops, gyms and exclusive Hansefit und Urban Sports Club Social Responsiveness – Blood donations during working hours and thus saving lives We have convinced you and you want our success do you think? Then we look forward to your application Online form.

Joblocations:

48151 Münster, Westfalen, NORDRHEIN_WESTFALEN, GERMANY

* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information.