FERCHAU – Connecting People and Technologies | Germany | 76xxx Karlsruhe | Permanent position | Full time / Home office | Published since: 02.01.2026 on stepstone.de
IT Supporter (m/f/d)
A passion for technological progress? What if innovations become reality? At FERCHAU, we are looking for people with the same claim: as ambitious colleagues who want to bring technologies to the next level. We implement exciting projects for well-known providers and developers of IT solutions and integrate IT systems into the professional everyday life of our customers. We create new IT infrastructures or optimize existing solutions. The focus is on all topics related to support and security. Whether as a professional starter: with fresh ideas or as a professional experience:r with well-founded expertise - you actively contribute to the success of your team and constantly develop through practical experience.
IT Supporter (m/w/d) Karlsruhe
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Your tasks • Your profile • What we offer
A passion for technological progress? What if innovations become reality? At FERCHAU, we are looking for people with the same claim: as ambitious colleagues who want to bring technologies to the next level. We implement exciting projects for well-known providers and developers of IT solutions and integrate IT systems into the professional everyday life of our customers. We create new IT infrastructures or optimize existing solutions. The focus is on all topics related to support and security. Whether as a professional starter: with fresh ideas or as a professional experience:r with well-founded expertise - you actively contribute to the success of your team and constantly develop through practical experience.
IT Supporter (m/w/d) Karlsruhe Your task First:r Contact person:in for employees:in case of IT technical problems and inquiries Support in the setup and configuration of hardware, software and IT systems Installation, maintenance and troubleshooting of workstations, laptops, printers and mobile devices Processing of support requests via ticket system Implementation of updates and installations of software Working with IT projects and rollouts of new technologies This awaits you with us specialist and personal development possibilities Much flexibility through the ability to work mobile Stay Fit with a Benefit for Fitness First Premium programme for recommendations by new colleagues Exciting and varied projects with innovative companies Grants for jubilee, marriage or birth
You bring this with completed IT training (e.g. specialist:in for system integration) or a comparable qualification First professional experience in IT support or helpdesk area of advantage Funded knowledge in the application of Microsoft Windows, Office applications and common software Experience in troubleshooting hardware and software as well as dealing with networks (e.g. TCP/IP, WLAN) Good communication skills and service orientation Self-employed, structured working and team skills Willingness to develop and learn new technologies Very good knowledge of German and good English in word and writing Note: Please be aware that German is the working language in our project and good German language skills (level B2+) are a preservation for the position.
Location
 | FERCHAU – Connecting People and Technologies | |
| 76135 Karlsruhe | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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