Customer Service Representative, Möckmühl (m/f/d)

Company description

Senior Consultant (m/w/d) You want a new start? Then come to our team in customer service in Möckmühl!

Your tasks You're the face of our bank! You warmly welcome our customers and are their first contact person on site, on the phone or via our digital contact paths. Support our customers with concerns about our banking services with the focus on online banking, account management, card business Professional and targeted management of all centrally incoming phone calls Immediate and complete processing of all defined customer orders Telephone contact to the customer within specified campaigns and targeted customer appointments (outbound telephony) Detection of customer needs with corresponding signal transmission to the customer advisor We offer you: A strong team: look forward to an appreciation of each other and to joint successes. Flat hierarchies: profit from short decision-making and regular team events. Individual development: We support your personal and professional training to grow together. Attractive Benefits: Take advantage of numerous benefits such as cycling leasing, sport activities grants, an extensive range of drinks and health services, the “Bring-a-Friend” recommendation premium and free parking.

That's what you bring: Communication capability: You should be able to communicate both verbally and in writing clearly and kindly. Service orientation: A pronounced customer orientation is essential. You should understand the needs of customers and always look for solutions to help them as best possible. Flexibility: The working environment can be dynamic. You should be ready to quickly adjust to changes and take on different tasks. Business training in the field of finance: Basic knowledge of finance is advantageous. A quick understanding helps you to incorporate yourself into new topics. Technical understanding: Safe handling of common computer applications and banking software is important to work efficiently.

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