Sonepar Deutschland GmbH | Germany | 59xxx Holzwickede | Permanent position | Part time - flexible / Full time / Home office | Published since: 17.09.2026 on stepstone.de
Application Owner Service & Support (m/f/d)
Sonepar in Germany has a turnover of over 3 billion euros and 199 branches is the market leader in the German electric wholesale trade. We distribute electrical products from leading national and international suppliers to our customers from crafts, trade and industry. The holding company, based in Düsseldorf, is responsible for the business in Germany, Austria, the Czech Republic, Switzerland, Hungary and Romania. We are part of the French Sonepar Group, which is active in 40 countries around the world with 45,000 employees at around 2,800 locations. For Sonepar Deutschland Information Services GmbH we are looking for a committed and qualified location in Holzwickede and full-time or part-time Application Owner Service & Support (m/w/d). .
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Your tasks • Your profile • What we offer
Ensuring and professionalizing the operational operation of our tendering software Control and tracking of incidents and service requests Coordination of operational support topics with the departments, IT and external service providers Monitoring and monitoring of defined operating processes Support in the analysis and tracking of fault images Ensuring transparent ticket and escalation processes Coordination of operational activities as part of deployments and changes Support for testing, acceptances and releases Documentation of changes and operations Close cooperation with Product Owner and development teams
Successfully completed training in IT, a study with IT reference or a comparable qualification Multiannual practical experience in application management, IT operation, IT support or a comparable environment Understanding operating, support and incident processes Structured and solution-oriented operation Basic technical understanding for web applications and interfaces Experience with ticket and project management tools (e.g. Jira, ServiceNow) is advantageous High responsibility for ownership and organisation Communication strength and team capacity Analytical thinking and structured working Very good English skills in word and writing
The security of a globally active company with sustainable growth strategy Permanent and 30 days Enterprise-wide regulation for mobile work Attractive offers through access to the corporate benefits portal Cycling leasing via BusinessBike Flat hierarchies and unbureaucratic structures Activity-related, needs-oriented professional training and training Recognising and respectful working environment where equal opportunities are raised
Location
 | Sonepar Deutschland GmbH | |
| 59439 Holzwickede | ||
| Germany |
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