Customer Service Employee Transport / B2B (m/w/d)

Structured-conceptual operation meets hand-on mentality and a strong WIR feeling. This makes WHEELS valuable for us, our customers and partners. Today we are a leading supplier of contract logistics, which is far more than a pure transport service provider. Whether value added services or IT consulting – we are going to find new ways and again and again: there is still a lot in us all. What potential do you want as an employee:in Customer Service Transport / B2B (m/w/d) with us?

As the first respondent, you will contact fixed customers in the day-to-day business – by phone and email. Be sure to ensure that agreed services are implemented reliably – from the selection of the appropriate truck type to stand-alone regulations to time window booking. You carefully check order data and request missing information if necessary. The monitoring of the transport volume is also part of this. In case of deviations, you are proactively looking for the conversation with customers and the MRP. You are responsible for your area and work closely with adjacent teams. In case of capacity shortages or overhangs, you can flexibly control – whether through the allocation of transport exchanges or in conversation with existing customers.

Professional experience in forwarding, logistics or customer service in the B2B environment. Good communication skills and a clear look for the essential. Structured, reliable and independent operation. Flexibility and organizational talent – especially in hectic phases. Safe handling of digital tools and ideally transport management systems.

Work in a team that strives to get the best out of everything and seeks its cohesion. Flexible working hours and proportional mobile work for your work-life balance. Find modernly furnished offices and an operating kit for your offspring. Fitness offers via Wellpass and attractive employee discounts. Coffee lovers? Super, because the drinks from our original Italian screen carrier machine taste not only to Dolce Vita, they are also free. Holiday & Christmas money as well as occupational pensions. JOBV1_EN