DIS AG | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Part time - flexible / Full time / Home office | Published since: 20.08.2026 on stepstone.de
Premium client advisor in the upscale financial environment (m/f/d)
They provide professional and service-oriented services to demanding private customers through various communication channels. As a central contact person, you coordinate customer concerns and ensure a fast and sustainable solution finding. Ensuring binding and solution-oriented customer communication They analyze customer requests, identify optimization potentials and make an active contribution to the further development of customer service. They represent the company at customer events and create a first-class customer experience through your professional way. .
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Your tasks • Your profile • What we offer
You provide professional and service-oriented services to demanding private customers through various communication channels. As a central contact person, you coordinate customer concerns and ensure a fast and sustainable solution finding. Ensuring binding and solution-oriented customer communication You analyze customer requests, identify optimization potentials and make an active contribution to the further development of customer service. You represent the company at customer events and create a first-class customer experience through your professional way.
As a central contact person, you coordinate customer concerns and ensure a fast and sustainable solution finding. Ensuring binding and solution-oriented customer communication via various communication channels. You analyze customer requests, identify optimization potentials and make an active contribution to the further development of customer service. You support Mediales Banking & Services, e.g. online banking and other digital banking applications. You represent the company at customer events and create a first-class customer experience through your professional way.
You have completed training in banking, financial services or comparable commercial skills. Ideally, you bring professional experience in customer care, in the service area or in a demanding service environment. You delight in excellent service and enjoy professional handling with demanding customers. Their appearance is binding, sovereign and characterized by a high and predictive service and customer orientation. You also convince in dynamic work situations by flexibility, sovereignty and a clear focus on solutions.
Unlimited position in a raised banking and financial environment Remuneration according to qualifications and experience Full-time or part-time from 30 hours Home office possible Newly created team with design playroom in customer & consultant service Demanding customer contacts in the upscale private customer segment Professional environment with close cooperation with sales and specialist teams Personal support and support by DIS AG during the entire application process
Location
 | DIS AG | |
| 14199 Berlin | ||
| Germany |
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