Call Center Agent (m/w/d) Inbound Technical Focus

At a wavelength with our customers, our approximately 3.333 employees are employed in our Contact Center locations Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen and Bottrop, which have been owner-managed since 1999. We not only find the right sound for companies such as E.ON, Hagebau, SWB or Volkswagen Financial Service, but also maintain a short wire to our employees. The award ''Best Employer 2023'' ensures good and long-term connections.

expert handling of all incoming customer requests by telephone and in writing Personal support of the customer by binding callback appointments until the final processing of customer requests and downstream after-sales services to increase customer retention Active advice on products, prices or tariffs including supply and order collection Self-employed complaint and complaint processing Operation of all functions of customer-specific computer systems

Safe communication and expressability in word and writing Ability to instant customer-oriented solution Service orientation and quality awareness Good PC skills and interest in technical topics The willingness to work both in layers and on weekends

Your salary Your merit is between 2.250,- Euro and 2,700,- Euro/month (basic remuneration + upward open commission) Details about the bonus at KiKxl at www.kikxl.de/content We offer you attractive conditions A Qualified Continuous Training Program A safe workplace and a varied activity with attractive career and development opportunities Working in a friendly, motivated team of all ages An excellent working climate Flexible working time models There are attractive social benefits for you Food aid Hansefit - Benefits for Fitness & Leisure Job-Rad Job ticket Incentive programs and team events Development Corporate Benefits - Onlineshop discounts EAP - Employee Assistance Program KiKxl enters into a value-estimating and prejudice-free working environment that values talents due to their achievements – regardless of age, ethnic origin and nationality, gender and gender identity, physical and spiritual skills, religion and worldview, sexual orientation and social origin. The recognition and promotion of diverse potentials create economic benefits for our organization. .