Sonepar Deutschland GmbH | Germany | 64xxx Fulda | Permanent position | Full time | Published since: 12.03.2026 on stepstone.de
Team Leader Sales in Customer Service (m/f/d)
Sonepar in Germany has a turnover of over 3 billion euros and 199 branches is the market leader in the German electric wholesale trade. We distribute electrical products from leading national and international suppliers to our customers from crafts, trade and industry. The holding company, based in Düsseldorf, is responsible for the business in Germany, Austria, the Czech Republic, Switzerland, Hungary and Romania. We are part of the French Sonepar Group, which is active in 40 countries around the world with 45,000 employees at around 2,800 locations. You're enjoying leadership, you have fun at work in the interior and want to actively shape our customer service, i.e. internal service? Then use your chance and take responsibility as Teamleiter Marketing (m/w/d)
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Strategic & Operational Leadership of a Customer Service Team Ensuring excellent service quality and customer satisfaction Implementation of our sales and business goals in the interior services Improving efficiency and productivity through modern IT tools Ensuring optimal task and time division for specialist sales, project sales & further sales units recruitment, incorporation and further development of employees Performance assessment & motivation for high achievement Active cooperation in day-to-day business close to the team Support in the presentation of services & solutions Responsibility for offerings including costing & offering tracking Ensuring efficient and customer-oriented order processing Recognize and Use Cross-Selling Potentials Generate after sales support & follow-up business Active management and marketing of campaigns Support of selected customer segments without external service Participation in debitor processes Ensuring data quality in the CRM by your team Documentation of contacts, opportunities & activities Use of modern IT tools for reactive and proactive care Sales decisions in own responsibility Completion of customer contracts (e.g. annual agreements, volume offers) Implementation of negotiation results with customers and suppliers
Experience in pro- and reactive sales & customer service Analytical and strategic thinking on market development Negotiation security in handling customers & suppliers Secure handling of SAP, Microsoft Dynamics & MS Office Ideally leadership experience with focus on motivation & development Communication strength & convincing appearance Customer orientation, initiative & reliability Team spirit, feedback culture & solution-oriented thinking
Fast self-responsibility for tasks and projects Professional talent management & activity-related, professional training Attractive employee offers through access to Corporate Benefits Fair remuneration & various social benefits such as holiday money, Christmas money, asset-effective benefits, occupational pensions and 30 days of holiday at five working days per week
Location
 | Sonepar Deutschland GmbH | |
| 64293 Fulda | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad