Customer Service | Forwarding Agent Sea Freight Export Hamburg (m/f/d)

With us, you fully support your customers and organize tailor-made logistics solutions for their shipments in international supply chains. Excellent customer service and a very high customer satisfaction are our first priority. Become part of our expert team in customer service. We look forward to meeting you and continuing our success story together with you! Fr. Meyer's son (FMS) is a global family owned forwarding company. The company specialises in the international transport of mass goods. Cross-border customer solutions are part of the product portfolio as well as the optimization of supply chains. FMS is the market leader in paper and forestry product logistics and is one of the world's largest sea freight forwarders. More than 1,250 transport and logistics specialists in over 30 countries generate sales of more than 1 billion. Euro per year. Customer Service | Speditionskaufmann/-frau Seefracht Export (m/w/d) Hamburg Start date: From now on!

You are responsible for the support of a defined customer group faithful to our motto “one face to the customer” You manage the forwarding handling of A-Z worldwide transport orders The costing of prices and offers is in your hands You are the first contact person for our international customers and partners The creation of the G&V and the implementation of the monthly financial statements for your area of responsibility completes your wide range of tasks

You have a commercial training in the field of forwarding/shipping or a comparable qualification Routinized handling in the operating handling of sea freight orders? Check! You convince with communication strength in word and writing, also in English A proactive and customer-oriented approach is one of your strengths

Modern working time model: A 39 hours/week in the sliding time system, with the possibility of mobile work and up to 32.5 free days a year Partnership cooperation: cordial cooperation in the international and lively logistics environment as well as many joint events and activities (Summer Chillen & Grill, company race, New Year's reception, table tennis tournament, as well as various Benefiz actions and much more) Attractive social benefits and grants: full cost of the German ticket, asset-effective services, restaurant ticket vouchers, holiday money, equipment for mobile work etc. Education and training: Extensive training and development opportunities through individual training and global exchange programmes in cooperation with our branches worldwide Fitness and health: service leasing with JobRad and a discounted Urban Sports membership as well as a diverse range of services in the occupational health management Food: Daily fresh fruit and free drinks (water, tea and coffee) Central location: Good transport connection through our location in Hamburgs City South