Compose IT | Germany | 36xxx Fulda | Permanent position | Full time / Home office | Published since: 02.11.2026 on stepstone.de
IT-Supporter (m/f/d)
Compose IT is an owner-managed IT service provider based in Fulda, founded in 2001. As a Managed Service Provider and External HelpDesk, we serve mainly medium-sized companies in the Rhine-Main area and nationwide, from IT procurement to IT projects to complete infrastructure and cloud support. We operate our own private cloud in an ISO-27001 certified data center. With long-term customer relationships and structured processes, we offer a secure workplace. .
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Your tasks • Your profile • What we offer
Supporting our customers as a generalist in IT service Processing of inquiries and disturbances via our ticket system in compliance with defined SLAs Monitoring and management of systems with RMM tools like NinjaOne Support and Administration in Microsoft 365, Active Directory and Entra ID Support for Windows clients, Windows servers and standard software First Troubleshooting in Network and IT Infrastructure Maintenance of documentation and wiki Occasional on-site operations with our customers
(m/w/d) or alternatively at least two years of professional experience in IT support Experience with ticket systems, RMM tools and Microsoft 365 Reliable and targeted mode of operation with a lot of own initiative Professional and customer-oriented appearance and pronounced communication skills Self-reflected working and pleasure in work in the team driving licence class B German at native language level (C2) and secure English knowledge in word and writing Curiosity and desire to learn new things every day, because this is what makes our job
A fair, fair payment Unlimited employment contract and 30 days holiday Up to 2 days home office per week after incorporation Modern, air-conditioned office in central location in Fulda Top equipment: current laptops, dual screens, ergonomic chairs and large height adjustable tables Further training, external training and internal knowledge sharing in the team Free coffee, tea, soft drinks, muesli and occasionally sweet
Location
![]() | Compose IT | |
| Fulda | ||
| Germany |
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