Internal Sales & Customer Service Clerk (m/f/d)

Place: Insingen Type of contract: Unlimited Working time model: full time Industry: Metal/electric Earnings: up to 3,300€ per month Start time: now

You enjoy structured work, keep an overview even at a full inbox and know how to professionally supervise customers? Then that could be the next step you're looking for.

The complete order processing is in your hands, from the first order confirmation to the coordination to the final delivery note creation, you accompany every process reliably In direct customer contact on the phone you are a competent contact point, you take concerns seriously, find solutions and make sure that customers are well looked after You process complaints objectively and solution-oriented, with the aim of maintaining customer satisfaction The maintenance of master data is carried out in a conscientious manner and thus ensures a clean database in the background. In addition, you actively contribute to cross-departmental projects and support where your commercial expertise is in demand

A completed commercial training is your basis, whether as a businessman for office management (m/w/d), industrial businessman (m/w/d), wholesaler and foreign trader (m/w/d) or in a comparable profession, you know how commercial processes work First professional experience in the commercial environment you have already collected and can bring them in a targeted manner With the popular MS Office programs, you are sure to go around, structured digital work is of course for you Good English skills in word and writing are advantageous, for example for communication with international customers or for processing English-language documents You work independently, structured and carefully and at the same time bring together the team skills and flexibility required in a dynamic sales environment

DGB/GVP tariff agreement Fair payment by rate plus surcharges (night, Sunday, holiday) Additional industry surcharges depending on operation Up to 30 days holiday and holiday and Christmas money Weekly working time flexible, adapted to the respective customer operation Working time account: Convert or disburse overtime Personal contact with BS Gottschall and short paths