Customer Support, Liquidity Risk Management and Cost Management (m/f/d)

For our Management Bank business unit in Tribe Controlling and Rating (STBCOR) we are looking for you in full or part-time from 30 hours a week as customer support liquidity risk management and cost management (m/w/d) in Karlsruhe or Münster. Your activity is assigned to the Squad Liquidity Control, Cost Management (STBCORSLK). Here you work with 5 colleagues across locations and with diverse, partly English-speaking interfaces.

Your tasks with perspectives The focus of your activity lies in the specialist support of existing applications and services in the modules of the VR-Control product family. The customer is at the heart of your action and you identify, analyze and clarify his requests with the appropriate priority. If no direct solution is possible, you know who the right opponents are within your developer team or beyond to make the customer workable as soon as possible. In order to make our applications and services a bit better every day, you bring your knowledge from customer contacts to further development, are involved in the design and development process early on and contribute to the quality assurance of our products through your test activities. You will also become a permanent member of a team in which you will be able to address themes and leave you for rest. You have fun as part of the agile team to take responsibility across Squad. We offer you a long-term perspective: you can take over other and diverse tasks.

Your personality with profile You will be awarded a completed degree in the field of business, banking and multiannual relevant professional experience (2 to 6 years) or bank professional training and long-term relevant professional experience (more than 6 years) in liquidity risk management and cost management, ideally in the VR-Control product family or comparable qualification. You are flexible in stress situations with respect to customer needs and actively promote coordination and solution-finding. A qualification in the field of agile methods completes your profile. You have knowledge of German in word and writing (at least C1 level) and good English (B2 level). You are a service-oriented service provider* with a strong communication capability and are perceived by customers as a competent solution person High quality and responsibility awareness, enforcing ability, resilience and team orientation and fun in interdisciplinary cooperation are the hallmarks.

Our advantages at a glance

In addition to an attractive fare and 30 days holiday, we offer you the following benefits:

Flexible work: We work in a balanced hybrid mix of remote work and presence in modern office environments (Activity Based Working). Work-life balance: With our individual working time models such as part-time, the choice in full-time between 30-40 h and our life-time account (sabbatical and/or release before retirement) you will find the right balance. Private life and career agreement: We offer you a family budget and support you in special family situations like e.g. care of family members. Individual Benefits: In addition to an occupational pension scheme (assisted BAV), you have the choice between bike leasing, IT hardware leasing, asset-effective services and/or an additional day of release as well as other options. Onboarding: A guided and individual involvement with Pat*in as well as regular feedback talks with your People Lead will help you get there. We also welcome you to our welcome event #enter. Health Management - Health, Family and Life: With our offers we support you through cooperation with the family and voiio. We offer you a variety of food in our operating restaurants and network with our sports facilities. Career model and training: In our development dialogues, you will discuss your professional, methodical and personal career goals and pursue them by means of our diverse further education offers. Our company values: Respectful, open and honest, independent, for each other and result-oriented - with team spirit, customer orientation as well as the desire for innovation and intensive knowledge sharing. Future and workplace safety: As a cooperative company with decades of experience, we are pioneers of digital transformation in the banking world and system-relevant employers. Kununu: We are Top Company 2026 and proud of a Kununu score of 4.3 and a referral rate of ≥ 90%.

Please use your application - CV and essential (work) certificates required - exclusively our application portal.

We look forward to seeing you. Get in touch now!

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