Logistics Complaints Management Clerk (m/w/d)

Logistics touches every aspect of our lives - from the goods we consume daily to the health care we rely on. With us your work goes beyond logistics: it allows the small and great moments of life for people around the world.

As a globally leading logistics company with the vision of developing our world, we offer you a safe and stable environment. Here, your work makes a real difference. Whether the supply of food, the development of sustainable transport solutions or the commitment to local communities - your work will do more than you can imagine.

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Kühne+Nagel is one of the world's leading companies in logistics and forwarding. At our modern logistics center in Nuremberg we take stock logistics for well-known partners from various industries. You are happy to solve problems, analyze causes and develop sustainable measures? Then you're right with us! As a specialist in logistics - complaint management (m/w/d), you process clarifications, analyze process deviations and work together with our customers as well as internal departments on solutions to improve quality. We look forward to your application! Processing of cases and complaints via the ticket system Responsibility for empties management as well as purchasing and billing of consumables Evaluation of inventory and execution of correction bookings Error analysis for deviations and proactive optimization of processes Processing tasks according to defined requirements

Completed commercial training Safe handling of MS Office applications Embossed team capacity, flexibility and initiative Structured and independent operation Responsibility and organizational talent Friendly and professional appearance in customer communication

performance-based compensation, holiday and Christmas money (as well as profit-sharing) Flexibility: flexible working hours for a good reconciliation of leisure and work Health promotion: sports and wellness offer, occupational health insurance, bicycle leasing with JobRad, consulting services for e.g. work-life balance, location-specific actions Benefits in asset formation in pension schemes, bank savings plans and investment funds Equipment & working environment: laptop, parking, good access to public transport, Perspective: Training offers for professional and personal development such as language courses and development programs Discounts: various advantages for numerous cooperation partners in the fields of fashion, leisure, electronics, living & Co. Teamwork: family working atmosphere in large companies, various team and company events