Parkhotel Pforzheim GmbH & Co. KG | Germany | 75xxx Pforzheim | Permanent position | Full time | Published since: 13.06.2026 on stepstone.de
Shift Supervisor Reception (m/f/d)
Parkhotel Pforzheim is a privately run and award-winning 4-star superior hotel in the heart of Pforzheim, on the river lakes of Enz and Nagold. It has 208 guest rooms, 20 meeting rooms, the parking restaurant, the New Orleans Bar and the winter garden café as well as an exclusive Wellness & Spa area. The direct connection between the CongressCentrum Pforzheim and the Parkhotel Pforzheim offers a wide range of events for up to 2000 people. The Pforzheim gasometer with the world's largest 360° panorama by the artist Yadegar Asisi offers a breathtaking scenery for unique events. The international flair of the Parkhotel Pforzheim in conjunction with its personal and warm atmosphere has attracted guests from Germany and abroad for more than 25 years, who are guests as business travelers, tourists and as participants of seminars, congresses and events at the Parkhotel Pforzheim.
Type of employment: Full time
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Your tasks • Your profile • What we offer
Management of a shift and assignment of employees Daily tasks at reception (check/in, check/out, etc.) Ensuring that all the wishes and needs of the guest are fulfilled to its fullest satisfaction Monitoring and compliance with quality standards Professional complaint treatment Ensure efficient and professional workflows Open communication and cooperation with all relevant departments of the house Responsibility for Commission coordination and control Acceptance of reservations New employees and trainees
Complete vocational training in the hotel Multiannual professional experience in this or similar position Organizational institution Service-oriented thinking Team spirit Quality and responsibility Positive, sympathetic and professional appearance Secure negotiation skills Load capacity Flexibility
Tariff-based payment Holiday and Christmas money Collection of working hours with an hourly account 5-day week Annual premium Further training Attractive Staff Council within the Private Hotel Collection Varied career opportunities within the Private Hotel Collection
Location
 | Parkhotel Pforzheim GmbH & Co. KG | |
| 75175 Pforzheim | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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