Team leader Customer Service - business economist or business administrator (business, trade, industry, business administration) or experienced industrial clerk or similar (m/w/d)

WALTHER-WERKE – founded in 1897, is a medium-sized, owner-managed family business that focuses on stability and sustainability. More than 400 employees are currently working on the development, production and distribution of CEE connectors, socket combinations, industrial connectors, charging infrastructure for electromobility, power distributors and transformer stations worldwide.

As a globally active company, we are represented worldwide in all core markets with our products and services. In addition to more than 60 independent sales partners, the WALTHER Group is represented by 100% subsidiaries in the USA, Great Britain, France and Austria in the markets in order to optimally serve our customers and partners.

Holistic system competence in selected areas of application is the core of our strategic orientation. Our mission: We connect electrical consumers with the energy supply network mainly in the fields of construction, leisure, industry and mobility – with intelligent systems that meet the requirements for energy management and industry 4.0 already today. We use our unique product portfolio. Combined with over 100 years of company experience, consistent customer orientation and high-quality solutions, we want to provide our partners with maximum benefits. Leading energy suppliers, automotive manufacturers, construction companies and industrial companies therefore trust our solutions worldwide as well as operators of campsites, yacht and container ports and events. Teamleiter Customer Service - Business Administration or Business Administration (Economics, Trade, Industry, BWL) or experienced Industrial Business Administration (m⁠/⁠w⁠/⁠d)

Location: 67304 Eisenberg Start of use: from now on - Full time - unlimited

Professional and disciplinary leadership of a team with further development of employees with the highest goal of fulfilling and increasing customer satisfaction Active coordination of customer request dates Active control of relevant orders for the achievement of sales targets Monitoring of storage availability Opening and maintenance of customer complaints and associated customer communication Execution and monitoring of invoice and credit creation Support of Key Account Managers and Area Sales Managers

Graduated commercial vocational training is happy to receive further training, e.g. to the industrial businessman, merchant for wholesale and foreign trade management, businessman for office management, businessman or specialist (m⁠/⁠w⁠/⁠d) Also welcome an economic study with a corresponding focus customer service Experience as a leading role in customer service Embossed mind set in customer and service orientation Authentic and sovereign communication strength in customer transition High degree of process orientation Experience in digitizing business processes to increase effectiveness Experience in the distribution of products requiring declarations desirable Safe handling of MS Office and ERP systems (ProAlpha of advantage)

Unlimited employment contract Slip time model Possibility to participate in mobile work in coordination with the team Working in a motivated and successful team Demanding activities and good prospects in an open environment Short decision paths, flat hierarchies Safe workplace in a dynamically growing company Intensive training in the form of training and targeted communication of know-how for an optimal start Occupational pension provision and compensation models Attractive payment corresponding to responsibility Operational Health Management & Business Bike Corporate Benefits JOBV1_EN