Malteser in Deutschland | Germany | 40xxx Düsseldorf | Temporary contract | Part time - flexible / Full time | Published since: 23.09.2025 on stepstone.de
Customer Service Representative in Home Emergency Call (m/w/d)
With the Malteser Hausnotruf you can quickly and easily request help at the touch of a button. As a new member of our team, you will allow older and needy people to live safely in their familiar environment.
At the closest possible time, we are looking for reinforcement for the home emergency call in full or part time, for the first time for 12 months with the option for extension.
As a customer manager (m/w/d), you have a good feeling for our customers (m/w/d) and are a contact person around the home emergency call directly at them.
You expect a responsible task in which you can make the support of needy people your profession. We look forward to your application! JOBV1_EN
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Your tasks • Your profile • What we offer
With the Malteser Hausnotruf you can quickly and easily request help at the touch of a button. As a new member of our team, you will allow older and needy people to live safely in their familiar environment.
At the closest possible time, we are looking for reinforcement for the home emergency call in full or part time, for the first time for 12 months with the option for extension.
As a customer manager (m/w/d), you have a good feeling for our customers (m/w/d) and are a contact person around the home emergency call directly at them.
You expect a responsible task in which you can make the support of needy people your profession. We look forward to your application!
You are ready for our customers in emergency 24/7 alternately with your colleagues You are sensitive and help our customers in their apartment when You have triggered an alarm and need no rescue service You decide with your colleagues from the emergency call center whether you might be adding more help such as rescue service, emergency doctor or fire department You document your work and submit the customer data in the tablet You carry out smaller maintenance in technical faults You like to take responsibility for the tasks that arise in your daily work
Your heart beats for customer contact and you have an open, professional ear for their worries You help with technical tools, e.g. Lifting chair, crashed people back on their feet You own a car license class B You ideally live in the city area of Düsseldorf or the immediate neighborhood You understand that night and weekend services are part of a schedule
A service in parttime/full-time, for the first time fixed for 12 months, with the option for renewal A performance-oriented, collective remuneration according to the AVR-Caritas guidelines Christmas allowance and holiday allowance, as well as a child allowance
30 days holiday a year (at a 5-day week) and an additional working week (AZV-day) available An employee-funded, occupational pension scheme at the Rheinische Additionalversorgungskasse (RZVK) Increase in sick leave for up to 6 months A qualified introduction to your new task field JOBV1_EN
Company location
Location
| Malteser in Deutschland | |
| Düsseldorf | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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