Merbag Mitte-West GmbH | Germany | 56xxx Neuwied | Permanent position | Full time | Published since: 28.10.2026 on stepstone.de
Service Assistant (m/f/d)
Quality, competence and honesty have made us a reliable partner for passenger cars and commercial vehicles from Mercedes-Benz for 110 years. We are an international company with 64 locations in 5 European countries and employ around 4,300 employees. The heart of our company and at the same time our most important success factor are our employees. Their commitment and competence, experience and honesty as well as their passion to always and in every detail to give the best for our customers, make us the successful company that we are. We're Merbag. They are a responsible, partnership and sovereign representative of the Mercedes-Benz and Daimler Truck brands; as well as the competent, trusted, respectful and reliable contact person of our customers. They meet customers with the highest appreciation and solution orientation to achieve optimal customer satisfaction and a long-term commitment to our car house. .
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Your tasks • Your profile • What we offer
You serve the customers during their stay and make sure You feel comfortable with us. You coordinate customer support with your colleagues and communicate the right contacts. You have an overview of the service dates and coordinate the workshop orders. You accept vehicles, the same customer data and prepare the service order. You will ensure the vehicle mobility of our customers by caring and consulting in the course of the rental business. Rental contracts are prepared, managed and charged by you.
You ideally have a commercial training. First experience in active customer support, ideally in automotive or automotive Commercial vehicle area, make a suitable candidate*in. You are eloquent and create a pleasant and open atmosphere in conversation. You are also in stress situations the rest in person and impress with your charm and friendliness.
diverse possibilities for development varied fields of activity 30 days holiday per year at a 5 days week Holiday and Christmas money 40-hour week Employee discount Flat hierarchies with quick decision-making for implementing your ideas
Location
 | Merbag Mitte-West GmbH | |
| null, 56566 Neuwied | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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