Regional Manager Customer Service & Central Processing West (m/f/d)

Professional and disciplinary leadership: You guide our team from around 30 service consultants:inside the customerService Resource planning: You plan to always ensure the best possible accessibility in customer service on all channels Lead with responsibility: You agree with your employees personal goals and expectations and promote their further development, e.g. through training and training Questions desired: The topics coaching, training and further development Your colleague: inside are the key building blocks of your tasks Design the future: You work not only operationally, but also strategically at the customer service – digital, sustainable and customer-oriented Be a model: In your function, you not only motivate, but you are inspired by your colleague: to act independently in the sense of the Sparkasse

A successfully completed training as a banking businessman (m/w/d) or a comparable qualification, e.g. an economic study or the like. You have at least. 5 years of professional experience in the private customer business of a savings bank or other bank Leadership with heart and mind: You can take people, motivate and develop – ideally, you can help. 1 year leadership experience with You have fun working with other executives – operational, strategic and always in the sense of our customers A strong sales orientation and a pleasure in customer contact You have a high self-motivation and keep a cool head in stressful situations and work structured You are always left

Transparent compensation package: We pay for TVöD-S with all the benefits of the public service Versatile training opportunities: mentoring, training plan, training courses, training opportunities etc. Holiday and leisure: We offer you 32 days holiday and the bank holidays Christmas Eve and New Year on top Work-Life-Balance: Possibility of mobile work, flexible working hours in full and part-time, childcare allowance, etc. Best equipped: With us you will receive laptop, iPad, AirPods and service handy, so that you are optimally equipped for mobile work Sustainable mobility: Job-Rad offer and free RMV job ticket incl. Carriage of family & friends on weekends Health and Wellness: Your health is at our heart – We offer occupational health management, a very good occupational pension and a private health insurance Employee Bank and Special Conditions: Free current account, discounted credit card MasterCard Gold, asset-effective services, special conditions for loans, etc. Corporate Benefits: Benefits from various employee rebates – from online shopping to lump sum travel