Technical and technical support of the applications used by the customer (including client applications and background processing by means of database and batch processes) Acceptance, analysis and correction of incidents (interfaces) and service requests (inquiries and special tasks) in third-level support Ensure compliance with agreed Service Level Agreements (SLAs), including defined reaction and troubleshooting times Support of service managers:inside in defining and implementing operating and maintenance concepts for customer systems Support our development team in the release process

The body can be exercised completely remotely throughout Germany in full time or part time 30 + 2 days holiday (24th and 31st) Dec.) Flexible working time account for your good work-life balance Overtime does not fall – you can pay them or celebrate day/hour Work Individual training Occupational pension Wellpass with 50% employer grant JobRad with monthly employer grant Sports activities (e.g. B2Run & XLETIX) Annual summer and Christmas festivals (with partners: children), as well as annual business trip to the in/outland Family working climate Corporate Benefits

Successfully completed studies in (technical/economic) informatics, mathematics, business administration or completed vocational training as a specialist in application development (m/w/d) First professional experience as IT-Application Manager (m/w/d) and ideally knowledge in the field of service management (ITIL) Good knowledge of Linux and Oracle Very good knowledge of German in word and writing Solution-oriented thinking and working as well as high self-responsibility in your task Open and flexible personality with pleasure in working in a motivated and innovative team