Peter Cremer Holding GmbH & Co. KG. | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 10.03.2026 on stepstone.de
IT Operations & Support Specialist (m/f/d)
CREMER - we are at home on all continents. From Europe to Australia, from America to Asia. CREMER - we are a strong growing, exciting and safe employer for people who think and work internationally, who are brave and take chances. For people who have a strong focus on action and who like to take responsibility. CREMER - our success is based on the diversification of our business areas. We meet the market with initiative, curiosity and flexibility - for more than 75 years and 100% in family hands. At the next time we will look for you at Hamburg as IT Operations & Support Specialist (gn)
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Your tasks • Your profile • What we offer
CREMER - we are at home on all continents. From Europe to Australia, from America to Asia. CREMER - we are a strong growing, exciting and safe employer for people who think and work internationally, who are brave and take chances. For people who have a strong focus on action and who like to take responsibility. CREMER - our success is based on the diversification of our business areas. We meet the market with initiative, curiosity and flexibility - for more than 75 years and 100% in family hands. At the next time we will look for you at Hamburg as IT Operations & Support Specialist (gn)
1st Level Support: Accept, Analyze, and Solve Inquiries (Hard/Software) Remote and local support Device & administration of terminals as well as user and authorization management Ticket documentation and transfer of complex cases to 2nd/3rd level IT Asset & Documentation Care Support in procurement & contract management (orders, license check, deadlines) Coordination of external IT service providers
Education in the IT sector (e.g. specialist system integration) or comparable qualification as well as relevant professional experience First practice in IT support / IT operations Knowledge of Windows clients, Microsoft 365, Entra ID / Active Directory Structured operation, service orientation & sovereign communication Basic understanding of IT processes and commercial topics Nice to have: medium-sized experience, ITIL basics, knowledge in license management
Work-life balance Flexible working hours and models, mobile work, 30 vacation days, employee assistance program, corporate fitness, Hamburger family seal Development & Training Onboarding and incorporation in the team, e-learning for languages, career promotion through individual development plans, design space for own ideas, possibility of co-designing and taking responsibility Security & Extras Job security, occupational retirement provision, occupational health insurance, contribution to asset-effective benefits, framework contract for selected insurance, corporate benefits, childcare allowance, anniversary grants Mobility & location Central location with perfect connection, 100% takeover of Germany ticket, bicycle leasing Job & corporate culture Free fruit, coffee & water, roof terrace with barbecue and beach basket, modern office equipment, shower, team events, flat hierarchies, social intranet
Location
 | Peter Cremer Holding GmbH & Co. KG. | |
| Hamburg | ||
| Germany |
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