Werkstudent Controlling des Customer Service (m/w/d)

Location: 51063 Köln | Contract type: part-time, terminated | Job-ID: 892469

What we plan together: You are convinced that customer service is a differentiation feature in the competition? You always have the customers in focus and align your actions with their needs? Do you want to actively shape and transform disagreements into a positive customer experience? Then you're right with us! We're looking forward to you! As a team we inspire customers: in our markets (REWE and PENNY) as well as our four online services. You can expect exciting challenges in a dynamic trading company with plenty of space for active design in your area.

What you do with us: You have everything in mind: you support us in the planning and monitoring of our business case, our financial figures and the cost structures in the customer service. You show your analytical skills: You regularly write reports on the analysis of our financial figures and costs. You also support us in controlling our accounting processes. You’re packing with us: You’re helping us develop our controlling processes with the help of various controlling tools (SAP, Excel, BI tool, etc.).

What convinces us: First of all, your personality: You have a high degree of responsibility and care. You are a registered student: in economics or a comparable degree course. Through your affinity for numbers and technology, you are open to dealing with different IT systems and already have very good knowledge in MS-Excel. Experience with VBA or Power Query is advantageous. Your structured and analytical work helps you logically question results and figures. Your good knowledge of the current MS Office products, especially your safe handling of Excel, complete your profile. Ideally, you also bring first knowledge to SAP.

What we offer: REWE Group, one of Europe's largest trading and tourism companies, offers unique conditions for those who want to move. Discover a living employer that gives you confidence, free spaces for design and promotes innovation and fresh ideas through flexible structures. Who works with us and moves a lot can expect a lot: Attractive remuneration as well as discounted food in the canteen. Flexible working time without core times. Employee discount – 5% purchase discount at REWE and PENNY as well as further discounts at the toom construction market and at DERTOUR Group. A comprehensive health and sports offer. Networked: REWE Group’s enterprise-wide networks, such as our LGBTIQ network “DITO – different together” and the women’s network “f.ernetzt” for the exchange of career and personal development. A complete integration into the teams and the respective workflows, the takeover of responsible tasks and the learning of and with professional colleagues. Career entry: admission to the “future steps” binding program with exclusive events and talent pool.

For more information, see jobs.rewe-group.com.

We look forward to your online application with your availability and salary presentation. We cannot send back application documents in paper form.

You have questions about this position (Job ID: 892469)? Then register with our application hotline at 0221 149-7110.

We stress that all people - regardless of gender/sex identity, ethnic origin and nationality, social origin, religion/worldview, physical and mental abilities, age as well as sexual orientation or other individual characteristics - are equally welcome. JOBV1_EN