Operations Manager with a customer focus (m/f/d)

Customer management: maintaining existing customer relationships and supporting the strategic expansion of the customer portfolio KPIs: Analyze relevant KPIs and conduct appropriate measures to achieve and improve results Process optimization: Identify optimization potentials and implement sustainable improvements along the entire value chain Change Management: Accompanying change processes active and driving innovative solutions for the further development of the site Interface management: work closely with central departments and regional and supra-regional stakeholders Total operational responsibility: Take responsibility for the management and development of individual areas, including responsibility for budget, earnings and personnel Position management: Ensuring a frictionless operation and ensuring a sustainable increase in efficiency, quality and productivity

Qualification: Successfully completed studies in the field of Business Administration (BWL), Logistics, Supply Chain Management, Industrial Engineering or Comparable Qualification Management experience: Multiannual practice in an operational management function, for example as a management, customer service, production management or operations manager (m/w/d) Business understanding: Safe handling of budgets, key figures and economic relationships Process competence: expertise in the analysis, optimization and control of operational processes in a production or service-oriented environment Languages: German and good English knowledge in word and writing Employee orientation: ability to motivate, develop and promote a positive performance culture Customer orientation: Improved understanding of customer needs and know-how in building long-term business relationships Communication strength: Sovereign appearance and convincing communication at all hierarchical levels Analytical thinking: Structured and solution-oriented working with a high degree of self-initiative

Occupational pension Local social and special services, such as B. an occupational pension scheme Company Bike Grant to the dream bike as part of our company bike program Corporate Benefits Employee discounts for various promotions and brands System-relevant and crisis-proof Our work creates reliable perspectives Company events We celebrate our success together with company events or monthly employee actions Company cars Cars (VW, Škoda or BMW) which may also be used privately Teamwork Experienced teamwork with flat hierarchies as well as agile working and decision methods For us of course An unlimited employment contract and punctual payout! From the very beginning well canceled A fixed contact person during the entire application process Development Internal developments can be demonstrated by numerous examples and are of course also possible with new employees